Mohammed Aqif

Business Analyst with 3+ years of experience in IT services, supporting the complete requirements lifecycle from presales and solution analysis through project delivery. Experienced in requirements elicitation, gap analysis, SOW/SRS documentation, solution definition, estimation, stakeholder management, wireframing, feature analysis, and UAT coordination across web, mobile, ERP, CRM, e-commerce, SaaS, and business process automation projects. Experienced in working directly with clients and coordinating with sales, design, development, QA, deployment, and other cross-functional teams.

Business Analyst - WEBCASTLE MEDIA PVT. LTD - Cochin, India

(2024-03 - 2025-12)

• Managed business analysis activities across 8+ live projects and multiple prospective engagements spanning e-commerce, B2B SaaS, real estate, e-learning, university platforms, service booking, ERP, CRM, and corporate websites.
• Prepared 25–30 detailed SOWs per month for prospective projects, covering requirement gathering, stakeholder discussions, gap analysis, solution recommendations, low-fidelity wireframes, estimation inputs, and scope definition.
• Served as the primary BA point of contact for the GCC sales team, receiving project requests, distributing requirements within the BA team, and coordinating with sales, design, development, QA, deployment, and digital marketing teams.
• Analyzed RFQs and business requirements to translate client needs into actionable project scopes, solution approaches, SOWs, and commercial inputs for the sales and delivery teams.
• Developed project estimates and costing inputs by collaborating with project and technical teams to support accurate budgeting, timelines, and proposal preparation.
• Created proposals and solution documentation that contributed to 5 project wins, including the company's highest-value project at the time.
• Conducted competitor and feature research for the relaunch of an in-house B2B SaaS e-commerce platform, contributing to feature prioritization, roadmap discussions, UX improvements, and implementation coordination.
• Analyzed and coordinated workflow improvements for a real-estate platform, supporting bug resolution, feature enhancements, and UX-focused requirement changes.
• Designed and documented the end-to-end workflow for transforming a WhatsApp/call-based laundry booking operation into a digital application, defining workflows and role-based processes for customers, administrators, drivers, and operational staff.

Business Analyst - FIRST LOGIC META LAB PVT. LTD - Perinthalmanna, India

(2022-04 - 2023-08)

• Conducted stakeholder meetings and requirement-gathering sessions, translating business needs into functional requirements, implementation tasks, and project documentation.
• Worked across e-commerce, food delivery, service booking, automobile solutions, study-abroad ERP, and student/hostel management systems involving web, mobile, and ERP applications.
• Acted as a liaison between business stakeholders and technical teams, coordinating requirements, clarifying scope, resolving communication gaps, and supporting project execution.
• Supported the sales team with requirements analysis, gap analysis, solution definition, documentation, estimation, and proposal preparation for prospective projects across multiple industries.
• Prepared and maintained SRS documentation and supported development and testing teams by clarifying functional requirements and expected system behaviour.
• Provided end-user training and implementation support to facilitate system adoption.

Master of Business Administration - Business Leadership - SURESH GYAN VIHAR UNIVERSITY (2022-09 - 2024-09)

Bachelor of Computer Application - UNIVERSITY OF CALICUT (2019-06 - 2022-03)