Mohammed Shoeb Sayyed

• I have over 13 years of experience in Information and Technology in several Domains such as Banking, Hospitality, and Internet service provider.
• 8+ years of experience in IT Infrastructure Project Management.
• Start-to-End delivery of the Client requirement. 
• Handling IT requirement, vendor arrangement, coordinating with internal IT teams.
• Handle Escalation and Accountability for assigned Application.
• Good knowledge of ticketing tools, TAT, C-SAT and SLA.
• Managing incident calls during application breakdown, as well as working on RCA and on change request.
• Strong client-facing, team lead and working in critical situation are my key skills.

• I have over 13 years of experience in Information and Technology in several Domains such as Banking, Hospitality, and Internet service provider.
• 8+ years of experience in IT Infrastructure Project Management.
• Start-to-End delivery of the Client requirement. 
• Handling IT requirement, vendor arrangement, coordinating with internal IT teams.
• Handle Escalation and Accountability for assigned Application.
• Good knowledge of ticketing tools, TAT, C-SAT and SLA.
• Managing incident calls during application breakdown, as well as working on RCA and on change request.
• Strong client-facing, team lead and working in critical situation are my key skills.

B.com in 2007 with 51% marks from Mumbai University.