Mohan Verma

Experienced and results-driven Floor Manager with over 8 years in the jewellery retail industry. Proven ability to manage retail floor operations, lead high-performing teams, and deliver exceptional customer experiences. Strong expertise in sales target achievement, inventory management, staff training, and showroom excellence within luxury retail environments.

Floor Manager - PP Jewellers - Chandigarh

(2020-01)

• Manage daily operations of a high-end jewellery retail floor with focus on customer satisfaction.
• Supervise and train sales executives, enhancing team productivity and performance.
• Ensure inventory accuracy, handle billing and returns, and maintain showroom readiness.
• Consistently achieve sales targets and promote premium jewellery collections.

Sales Executive - Joyalukkas - Ludhiana

(2019-01 - 2020-12)

• Delivered excellent customer service in a high-traffic luxury showroom.
• Supported inventory management and ensured visually appealing product displays.
• Promoted seasonal offers and upsold high-value jewellery products.

Senior Sales Executive - Tanishq - Ludhiana

(2016-01 - 2017-12)

• Advised customers on diamond and gold jewellery purchases with expert product knowledge.
• Maintained visual merchandising standards and drove consistent sales performance.
• Assisted in training junior sales staff to improve overall team effectiveness.

Sales Assistant - TBZ (Tribhovandas Bhimji Zaveri) - Chandigarh

(2018-10 - 2019-10)

• Assisted customers with product recommendations and jewellery selection.
• Supported billing, packaging, and ensured a clean, organized sales floor.
• Helped in promoting new product launches and customer engagement initiatives.

Graduate