Mohd Riduvan Azber

Results-driven Admin Assistant and POS Technical Specialist with experience in office administration, customer support, and POS system installation and troubleshooting. Skilled in client handling, vendor coordination, and resolving technical issues efficiently. Committed to ensuring smooth operations and delivering high-quality service in fast-paced environments.

Technical support (POS Specialist) - Mega Impex Software House LLC (E&) - DUBAI-UAE

(2024-01 - 2026-01)

• Installed and configured POS machines across multiple client locations.
• Resolved hardware, software, and network-related issues.
• Provided on-site and remote technical support.
• Monitored POS performance and reduced transaction errors.
• Managed POS inventory (terminals, accessories, SIM cards).
• Coordinated with vendors for maintenance and replacements.
• Trained staff on POS system usage.
• Assisted clients in understanding POS features and services.
• Supported client onboarding and explained POS features.

Admin Assistant - Altitude Sports Ventures LLC - DUBAI-UAE

(2022-01 - 2024-01)

• Manage daily office operations, including scheduling, filing, and document control.
• Handle incoming calls, emails, and correspondence, ensuring timely responses and follow-ups.
• Coordinate meetings, appointments, and travel arrangements for management and staff.
• Maintain accurate records, data entry, and confidential files.
• Monitor office supplies and coordinate procurement when required.

Bachelor of Business Administration - Business Administration - JAMAL MOHAMED COLLEGE - INDIA (2015-01 - 2018-01)