Mohish Vithu

Dynamic and detail-oriented Operational Analyst with over 3 years of experience in logistics, warehouse management, last-mile operations, and inventory control. Adept at streamlining supply chain workflows, improving delivery efficiency, and maintaining accurate inventory systems. Strong analytical and problem-solving skills with a focus on route optimization, cost reduction, and continuous improvement to achieve high operational performance.

Cluster Incharge (Kochi) - Flipkart Private Limited - Kochi

(2025-02 - 2026-03)

• Managed daily cluster operations and handled teams of Hub Incharges, Team Leaders, and Delivery Associates.
• Handled last-mile delivery operations, ensuring timely dispatch and successful deliveries.
• Monitored delivery performance like On-Time Delivery (OTD), productivity, and customer satisfaction.
• Coordinated with operations, transport, and support teams for smooth workflow.
• Managed inventory flow and order fulfillment across hubs.
• Identified and managed undelivered (UD) shipments to ensure timely resolution.
• Handled customer escalations and complaints, ensuring quick and effective resolution.
• Maintained accurate tracking and updates for undelivered and reattempt cases.

Warehouse & Inventory Operations Analyst - MRF LIMITED - Bangalore

(2023-04 - 2024-12)

• Oversaw daily warehouse operations, including inventory management, order fulfillment, and distribution processes.
• Managed end-to-end inventory control, including stock monitoring, cycle counts, and reconciliation to ensure high accuracy.
• Coordinated with transportation teams to streamline dispatch schedules and ensure timely deliveries.
• Maintained accurate inventory records, ensuring real-time stock visibility and reporting.
• Utilized data insights to enhance team performance, route efficiency, and operational planning.
• Ensured proper handling, storage, and dispatch of goods to avoid damage or delays.
• Coordinated with vendors, suppliers, and internal teams for seamless operations.
• Prepared daily, weekly, and monthly operational reports for management review.
• Optimized space utilization within the warehouse for better storage and movement of goods.
• Improved route efficiency and delivery success rate through continuous monitoring and performance optimization.

Diploma of Higher Education - CILT Logistics and supply chain management (UK certified) - IMS Institute Cochin (2023)

B.COM - FINANCE - Tharananellur Arts & Science College Kerala (2021)

Higher Secondary - Kerala Vidyalayalam Higher secondary School Chennai (2018)

SSLC - Kerala Vidyalayalam Higher secondary School Chennai (2016)