Shyamala Vijayakumar

Dedicated and detail-oriented Operations Analyst with 8 years of experience in banking operations, KYC, and AML processes. Strong knowledge of compliance procedures, customer due diligence, operational workflow management, and risk assessment. Skilled in critical thinking, problem-solving, teamwork, and stakeholder collaboration.

Proficient in AML tools and MS Office applications. Seeking a challenging opportunity as a KYC Analyst to contribute analytical and operational expertise toward organizational success.

Operations Analyst - BGSC Private Ltd

• Performed KYC verification and AML compliance checks as per organizational policies and regulatory requirements.
• Reviewed customer profiles, documentation, and transaction details for accuracy and completeness.
• Conducted customer due diligence (CDD) and ensured compliance with internal operational standards.
• Identified discrepancies in customer information and coordinated with relevant teams for resolution.
• Maintained operational records and generated reports using MS Office tools.
• Supported process improvement initiatives to enhance operational efficiency and accuracy.
• Collaborated with internal stakeholders to ensure smooth workflow management and timely task completion.
• Handled high-volume operational activities while maintaining quality and compliance standards.

Master of Computer Applications - Computer Applications