Mohit Kumar

Enthusiastic and results-driven retail sales professional with hands-on experience in high-end fashion retail and customer advisory. Currently serving as a Sales Advisor at H&M, specializing in floor sales, clienteling, and maintaining exceptional visual merchandising standards. Eager to leverage strong communication skills and retail operations knowledge to deliver outstanding customer experiences and drive sales goals.

Sales Advisor at H&M (Hennes & Mauritz) (Present)

• Deliver dynamic customer service and expert style advice on the sales floor to enhance customer satisfaction and brand loyalty.
• Assist shoppers with size recommendations, product availability, and coordinate fitting room operations smoothly.
• Maintain pristine visual merchandising standards according to global guidelines to maximize product appeal and visual impact.
• Support stock replenishment, garment folding, and inventory organization during peak business hours.

Fashion Advisor (5-Month Internship) at Massimo Dutti

• Provided expert fashion advisory and high-end client service in a premier international flagship store.
• Assisted customers with luxury apparel styling, wardrobe curation, and personalized fit recommendations.
• Handled POS register billing and processed multiple transaction types with high accuracy and attention to detail.
• Maintained flawless store visual merchandising standards and supported stock management routines.

Bachelor of Arts (B.A.) – School of Open Learning, University of Delhi (DU SOL), New Delhi

Senior Secondary School Certificate (Class XII) - CBSE – New Delhi (2022)

Secondary School Examination (Class X) - CBSE – New Delhi (2020)