MoinKhan Jariwala

PMP-certified IT Program and Project Manager with 20+ years of experience delivering large-scale digital transformation, payments modernization, and regulatory programs in the banking domain. Proven track record of leading $5M+ portfolios, managing global cross-functional teams of 50+ professionals, and delivering complex enterprise solutions on time and within budget. Strong expertise in ISO 20022, SWIFT, NACHA, Agile delivery, stakeholder management, and risk governance.

Independent Consultant & Program Management Advisor at Self-employed (2024-02 – Present)

Provided advisory support on project governance and delivery frameworks for SME operations. Pursuing continuous learning: PMP (2024), Generative AI for PMs, Disciplined Agile — all certified via PMI. Stayed current on ISO 20022 post-migration landscape and payments modernization trends.

Executive Project Manager at Intellect Design Arena Ltd. (2018-07 – 2024-01)

• Led $5M+ payment modernization and digital banking programs for Tier-1 Canadian banks including CIBC and CWB.
• Directed end-to-end delivery of the CBX front-end platform, enabling acquisition of a $1M strategic client deal.
• Achieved 100% on-time delivery across two concurrent large-scale programs using Agile governance, milestone tracking, and risk controls.
• Improved client satisfaction to 10/10 NPS for two consecutive years, driving 20% year-over-year repeat business growth.
• Reduced project turnaround time by 15% by eliminating redundant workflows and optimizing delivery processes.
• Managed geographically distributed teams of 45+ engineers, business analysts, and QA professionals across India and Canada.
• Coordinated with senior stakeholders, compliance teams, and vendors to ensure alignment with ISO 20022, NACHA, CPA005, and regulatory standards.
• Oversaw budgeting, resource allocation, and vendor performance to maintain delivery within cost and quality targets.

Project Leader at TechProcess Payment Services (Ingenico Group) (2014-02 – 2018-05)

• Led delivery of FeesJunction (SmartHub) platform enabling digital fee payments for 100+ educational institutions across India.
• Managed Mastercard bill payment integration for HDFC Bank, improving transaction reliability and system uptime.
• Reduced incident resolution time by 30% through proactive risk management, root cause analysis, and structured escalation frameworks.
• Defined project roadmaps, timelines, and resource plans aligned with business and regulatory requirements.
• Coordinated cross-functional teams to ensure timely delivery of secure, scalable payment solutions.

Principal Engineer at AurionPro Solutions Ltd. (2011-01 – 2014-02)

• Led development of HDFC Bank's dealPro platform covering Trade FX, Retail FX, Remittances, and Western Union modules.
• Streamlined trade finance workflows, reducing manual processing effort by 40% and improving transaction efficiency.
• Worked closely with business users to translate functional requirements into scalable technical solutions.
• Mentored and coached 12 engineers, improving delivery efficiency through Agile practices and code quality standards.

Team Lead at Balaji Inter Info Systems Pvt. Ltd. (2003-03 – 2010-12)

• Managed end-to-end delivery of enterprise applications including APSIVA ONEsource, PRINTsource, and Marketing Manager.
• Introduced Crystal Reports dashboards, improving reporting speed by 50% for business users.
• Led project planning, development, testing, and client coordination for marketing and telemarketing systems.
• Ensured on-time delivery through structured task tracking and stakeholder communication.

Bachelor of Science in Physics – Mumbai University (1997)