Kirthika

PMP-certified Project Manager with 9 years of expertise in global client delivery and AI/IT projects spanning the US, UK, and UAE markets. Proficient in Agile methodologies, PMO governance, stakeholder management, and end-to-end delivery of digital, AI, and SaaS initiatives. Demonstrates a strong record in leading cross-functional teams, managing production rollouts, optimizing operational processes, and ensuring delivery predictability through capacity planning, risk management, and executive reporting.

Experienced in diverse sectors including logistics, e-commerce, banking, healthcare, and telecommunications, driving successful project outcomes and client satisfaction.

Project Manager at Dot Com Infoway (2019-07 – Present)

• Manage delivery governance for international clients in the US, UK, and UAE by aligning stakeholder expectations and communicating progress effectively.
• Resolve risks, issues, and escalations promptly to ensure seamless project delivery.
• Lead planning and execution across multiple concurrent workstreams, including scope coordination, resource allocation, scheduling, progress tracking, and dependency management.
• Drive Agile/Scrum delivery through facilitation of daily stand-ups, capacity reviews, effort tracking, and disciplined resolution of risks, issues, and action items.
• Coordinate cross-functional teams comprising product management, relationship management, engineering, creative, and IT to translate business requirements into production-ready solutions.
• Support P&L visibility, optimize resource utilization, and provide delivery forecasting to enhance maintenance engagement and operational decision-making.
• Oversee production rollout activities, manage approved downtime communications, and ensure effective post-go-live support and customer adoption.
• Monitor delivery quality and team performance continuously to identify and implement workflow and operational improvements, reducing delivery risks and enhancing client satisfaction.

HR Executive and Team Lead at Atreya Technosoft Pvt Ltd (2017-01 – 2019-06)

• Managed end-to-end recruitment operations, including sourcing, screening, candidate assessment, interview coordination, salary negotiation, and offer closure.
• Collaborated with clients and internal stakeholders to understand workforce requirements and prioritize positions for timely hiring.
• Built robust candidate pipelines using job portals, referrals, and professional networks.
• Conducted preliminary telephone and in-person interviews to assess candidate suitability.
• Maintained performance and recruitment trackers; prepared daily, weekly, and monthly management reports for business reviews.
• Supported team productivity, facilitated capability development, and ensured operational delivery follow-up.

B.Tech / B.E. in Computer Science and Engineering (CSE) – Anna University (2016)

Class X in Tamil Nadu, English (2010)