Momta Joshi

Aspiring to contribute as a Marketing Executive cum Coordinator, I am eager to bridge communication and collaboration between empanelled organizations and the hospital. With a keen eye for detail, strong organizational skills, and a deep understanding of the healthcare sector, I aim to stream line processes, foster seamless partnerships, and ultimately enhance patient care outcomes. My commitment to excellence and passion for healthcare drives my ambition to make a meaningful impact in this role.

Marketing Executive Cum Coordinator - downtown hospital ltd

(2022-09 - 2025-07)

• Institutional Liaison: Conduct daily checks for permission and referral letters from key institutions as IOUs, OTL, ONGC, NEEPCO, RBI, NRL, POWERGRID, AAIR, ESIC, CGHS, TPA etc. to ensure seamless patient processing
• Patient Follow-up: Proactively call OPD and IPD patients to follow-up on the investigations, ensuring they are informed and comfortable with their care plans.
• Patient engagement: Perform daily in-person visits to patients together valuable feedback, ensuring continuous improvement in patient care and satisfaction.
• Membership Coordination: Distribute membership cards to indoor attendants to facilitate smoother OPD investigations, enhancing the overall patient experience.
• Social Media management in patient care and feedback for social media, curating content that highlights patient satisfaction and hospital services.
• International Patient Assistance: Arrange comprehensive care and administrative support for patients from Bhutan and their attendants, ensuring a hassle-free experience.
• Cross-Department Coordination: Collaborate with various departments, aid staff to address and resolve any issues involving patients or attendants, maintaining a high standard of service.
• VIP Patient Support: Provide personalized assistance and guidance to VIP patients with in the hospital, ensuring their needs.

HSLC - Kendriya Vidyalaya, ONGC, Nazira (2015 - 2015)

H.S - Kendriya Vidyalaya, ONGC, Nazira (2015 - 2017)

BSC - Zoology - Dibrugarh University (2017 - 2020)

ITI - Stenography & Secretarial Assistant - NCVT (2021 - 2022)

PostGraduate diploma in Computer Application - PGDCA