Senior Product Designer / UX Specialist at NTT DATA (2017-01 – Present)
Worked across enterprise clients, leading product design, UX strategy, and system-level design for complex workflows.
- Dashboard Transformation (Power BI Migration): Conducted stakeholder interviews to understand usage patterns, identified key usability and hierarchy issues, redesigned 30+ dashboards with better layout, grouping, and interaction design, created reusable design patterns to ensure consistency. Reduced data interpretation time by ~35% and improved usability and adoption across teams.
- Workflow Simplification (Honeywell): Mapped end-to-end user flows and identified bottlenecks, simplified workflows and interaction patterns, designed assistant-style experiences to guide users, collaborated with engineering to align feasibility. Reduced manual effort by ~50% and improved task completion and operational efficiency.
- Product Discovery & Alignment (BT): Facilitated product discovery sessions, defined user flows, journeys, and core experience, built wireframes and prototypes for early validation. Reduced design rework and improved alignment between teams.
- Usability & Navigation Improvement (AVIOS): Conducted heuristic evaluation and usability analysis, improved information architecture and navigation, standardized interaction patterns. Reduced user confusion and improved overall usability.
- Workflow Optimization (Mastercard / Vocalink): Simplified user flows and system interactions, redesigned navigation and structure, focused on usability and task completion. Improved efficiency and task success rates.
UI Lead at Infosys (2014-10 – 2017-07)
Senior Front-End Developer at Causeway Technologies (2012-09 – 2014-09)
Front-End Developer at Wipro (2010-09 – 2012-08)
Software Engineer at Cognizant (2008-01 – 2010-08)
Omivera Learning Solutions (2007-03 – 2008-01)
