General Manager – Corporate Quality Assurance, food Safety and Regulatory Compliance (PAN India) - Nilon's Enterprises Pt. Limited - Pan India
(2025-09)
Overseeing 4 Manufacturing Plants, 3 Third-Party Units (TPUs), 5 CFAs, and a network of 100+ suppliers. Leading a cross-functional team of QA professionals (Corporate plus + Manufacturing Sites QA / QC + TMU). Product Portfolio: Pickles, Spices, Jams, Ketch up , Chutney, Sauces, Premixes, Instant Mixes , Giner Garli Pastes, Vermicelli ,Pasta , Soya Badi
- Define, standardize, and implement the Group Quality System Strategy and QMS policies across all corporate entities.
- Direct the corporate food safety, HACCP, and regulatory affairs portfolio for all group companies.
- Ensure rigorous audit compliance for global standards including BRCGS, HALAL, FSSC 22000, ISO 14001, ISO 45000, and ISO 9001.
- Liaise directly with national regulatory authorities; serve as the Corporate Nominee for FSSAI.
- Govern end-to-end Customer Quality, Consumer Complaint Management, RCA, and continuous improvement programs.
- Champion sustainability and ethical compliance initiatives, including EMS, OHSMS, and SEDEX protocols.
Assistant General Manager – QA, Food Safety & Compliance (Edible Oils & Fats Division) – Commercial Business Quality and Operational Quality - Frigorifico Allana Pt. Limited (IFFCO) - India
(2019-12 - 2025-08)
Managed plant-level (2 Nos- Edible oil & Bakery Fats) and business-wide QA activities, supervising 20 direct and indirect reports (including 3 managerial level reports). Product Portfolio: Edible Oils, Bakery Fats, Vegetable Fats , Speciality Fats , CBS
- Headed daily QA, Commercial QA, food safety systems, and regulatory compliance operations.
- Engineered the end-to-end Supplier Qualification program, including routine vendor audits and CAPA follow-ups.
- Secured and maintained specialized compliance standards including Halal, Kosher, and Master Hygiene & Sanitation programs.
- Supervised the execution of Good Laboratory Practices (GLP) within the QA Laboratory.
- Oversee QA compliance for Tolling Operations, Warehouse Quality Systems, and new product engineering projects.
- Designed corporate training modules and managed capability development frameworks across the division.
- Engagement Systems: Expertise in developing, leading, and refining Quality and Food Safety Management Systems.
- Regulatory Compliance: Deep knowledge of local and global food safety regulations to ensure all products and 2P/3P operations meet customer expectations and strict market laws.
- HACCP & Auditing: Strong, practical implementation of HACCP principles alongside recognized food safety certifications (e.g., BRC, FSSC 22000).
- Safety Culture: Responsible for raising employee awareness and enhancing the overall quality and food safety culture across the country.
- Incident Management: Lead the Incident Management Team (IMT).
- Tool Deployment: Guide execution of QFS tools including Root Cause Analysis (RCA), Corrective and Preventive Actions (CAPA), and Management of Change (MOC).
- Talent Development: Coach and develop QA/FS teams while sharing performance feedback and skill-building initiatives.
- Manage quality compliance and technical customer requirements for multinational and domestic FMCG customers including Nestlé, Mars International, Britannia, Parle, ITC, Bimbo Bakeries, and other key industrial accounts.
- Drive compliance with global contaminant regulations and customer specifications related to 3-MCPD Esters, Glycidyl Esters (GE), MOSH/MOAH, heavy metals, pesticide residues, and food safety requirements.
- Develop and implement risk-based quality control strategies across refining, fractionation, hydrogenation, and specialty fats manufacturing operations.
- Establish monitoring and reduction programs for process contaminants including 3-MCPD and Glycidyl Esters through process optimization, supplier controls, and analytical verification.
- Support private label business by ensuring product compliance, packaging approval, label verification, and customer-specific quality requirements.
- Drive quality cost reduction initiatives through process capability improvements, complaint reduction, waste minimization, and preventive quality systems.
Senior Manager – Quality Assurance and Compliance (CQA+ Plant ) - Citrus Processing India Limited (PepsiCo invested company) - India
(2018-01 - 2019-11)
Product portfolio: Citrus Juice Concentrates – Orange and Mosambi, Fruits Squash
- Managing Day to Day QA Activities at Plant level and Commercial Quality.
- Managing the Team Size of Quality – 15 Nos of QA employees.
- Managing the Commercial QA Activities for the Business
- Managing the Suppliers inclusive of Qualification process.
- Managing the Food Safety and Regulatory Compliance
- Accountable for Audit and System Compliance
- Responsible for the Process and Product Compliance
- Managing the Supplier Qualification and Supplier Audit Process
- Responsible for new project Quality compliance.
- Responsible for the Halal and Kosher Compliance
- Managing the Training and capability Development program.
- Managing the CAPA and consumer Complaint Management system.
- Managing the Good Laboratory practices @ QA Lab
- Coordinating the Internal Audit process and Management review meetings.
- Manage the Master Hygiene and Sanitation program
Manager – Corporate Quality Assurance (HO BKC Mumbai) – SQA + System - Abbott Healthcare Limited (Nutrition) - Mumbai, India
(2015-05 - 2017-12)
Product Portfolio: Nutritional Products – Pediasure, Ensure, Similac
- Managed Affiliate Quality Systems, internal/external audit protocols, and Global Quality Management System (GQMS) compliance.
- Headed the Global Ingredients Qualification Testing (GIQT) system to validate raw materials and ensure 24/7 compliance for the approved supplier list.
- Facilitated Corporate Management Reviews, tracking strict compliance metrics, training matrices, and CAPA exception processes.
- Managed the Commercial Affiliate Product Action process and the Global Shield protective protocol.
- Spearheaded quality evaluation testing for domestic and export market registrations.
Manager – Quality Assurance (2 Plants – Nagpur + Aurangabad) - FBO Coca-Cola Franchise Bottling Units - Nagpur and Aurangabad, India
(2013-04 - 2015-04)
Product portfolio: Carbonated Soft Drinks, Fruit Based RTD, Packaged Water – Kinley. Led a 25-member QA department consisting of 3 Assistant Managers, 15 QA Executives, and 10 Operators.
- Directed the entire QHSE planning, execution, and facility management operations.
- Enforced legal and regulatory compliance across FSSAI, Weights & Measures (W&M), and Pollution Control Board (PCB) regulations.
- Drove execution of FSSC 22000:2010, HACCP, PAS 220, ISO 14001, and OHSAS 18001:2007.
- Rolled out Good Warehousing Practices across main storage centres, depots, and distribution networks.
- End to End Quality Program Management to achieve the Set KPI – BPQI and PCQI
- Accountable Implementation of KORE Requirements
- Responsible for Successful Completion of GAO Audits
- Maintenance of QHSE Dash Boards and Monthly MIS
Manager – Food Safety (HO Mumbai) - Audits, Trainings & Consultancy - Diversey India Private Limited (Sealed Air Corporation) - Mumbai, India
(2012-10 - 2013-04)
- Provided expert third-party auditing, corporate training, and regulatory consultancy for premium BREG, H&H, and F&B sectors.
- Led high-impact consulting projects for brand-name clients including Taj, UB Group, Hyatt, and Sofitel regarding GMP, HACCP, ISO 22000 implementation (F&B, H&R, Retails)
- Delivered professional certifications and capacity-building programs on FSSAI 2006 compliance.
- Delivered Professional Training on Food Safety and HACCP.
- HACCP Implementation at UB Group.
- ISO 22000 implementation for Hyatt Regency
Manager – Quality System & Food Safety (Pune & Kalamb Units) – 2 Units - RICH- Graviss Products Corporation - Pune and Kalamb, India
(2011-07 - 2012-10)
Product Portfolio – Non-Dairy Whip creams, Baskin Robbins Ice-cream and Desserts
- Appointed as the Management Representative (MR) for India operations, owning corporate IMS accountability (QMS, FSMS, HACCP, EMS, OHSMS).
- Executed implementation of ISO 9001 and ISO 22000 standards for dairy and non-dairy product manufacturing plants.
- Steered the Annual Business Planning (ABP) for the QA department, deploying Lean manufacturing and statistical TQM tools.
- Audit and Certification Management – Rich and Baskin Robbins Ice-creams Mfg. Facilities, Outlets, Warehouses
- FSSAI Regulatory Compliance for both the units
Executive – Quality Assurance - Hindustan Coca-Cola Beverages Pt. Ltd. - India
(2003-06 - 2011-07)
Product Portfolio: Carbonated Soft Drinks, Fruits based RTD, Packaged drinking water, Carbonated Soda
- Supervised online QA processes across high-capacity lines (RGB & PET), Water Treatment Plants (WTP), and Effluent Treatment Plants (ETP).
- Acted as a core Validation Team Member for ISO 22000 and PAS-FSMS alignment.
- Managed environmental compliance, submission of annual returns, and ongoing liaisons with the MPCB.
- Developed, verified, and updated corporate SOPs, GMPs, pest control, and foreign object management matrices.
Production Officer - Makers Laboratories Limited - India
(2000-01 - 2003-06)
- Managed manpower scheduling, efficiency mapping, and yield tracking within the Tablet Manufacturing section.
- Collaborated directly with the Formulation Department on scale-up product trials.
