Muffin Sharmila

Highly motivated and dedicated professional seeking an opportunity to grow in a dynamic organization. Possess strong communication, problem-solving, and teamwork skills. Able to learn new technologies quickly and adapt to changing work environments. Committed to delivering quality work and achieving organizational goals. Looking forward to building a successful career while contributing to the company's success.

TECHNICAL SUPPORT, ADMINISTRATION, CUSTOMER SUPPORT - AL-HADEED MANUFACTURING & TRADING PVT LTD

(2016-01 - 2024-12)

Software provided technical support for GPS vehicle tracking systems. Assisted with customer support and office administration tasks.

• Provided technical support for GPS vehicle tracking systems including installation assistance and troubleshooting.
• Assisted customers with system configuration, software usage, and technical issue resolution.
• Monitored GPS tracking data and ensured accurate system functionality.
• Coordinated with field technicians to resolve installation and maintenance issues.
• Maintained customer service records and technical documentation.
• Managed office administration tasks including inventory tracking and documentation.
• Maintained company records, reports, and internal documentation using MS Office.
• Coordinated communication between departments and external clients.
• Assisted in scheduling appointments and maintaining company calendars.

BBA - UNIVERSITY OF MADRAS (2017-01 - 2019-12)

DEEE - AALIM MUHAMMAD SALEGH POLYTECHNIC COLLEGE (2013-01 - 2016-12)

SSLC - LOURDES GIRL'S HR. SEC. SCHOOL (2012-01 - 2013-12)