Mukesh Kumar Ram

Motivated and detail-oriented fresher seeking a Technical Support Engineer position to leverage strong problem-solving skills, customer-centric approach, and up-to-date knowledge of the latest technologies. Committed to providing exceptional technical assistance to enhance user experience and drive customer satisfaction. With a Bachelor's degree in Computer Applications and certifications in CompTIA Hardware A+, CompTIA Network+, and Cloud Computing, I have gained a solid foundation in computer systems and networking.

My projects, such as creating a network troubleshooting simulator and setting up and maintaining operating systems, have honed my skills in identifying and resolving connectivity issues and software updates. Proficient in C++, MySQL, HTML, CSS, JavaScript, and cloud computing, I am well-equipped to handle technical support tasks. I am seeking an on-site, full-time role where I can apply my technical expertise and passion for customer satisfaction.

Open to all locations, I am ready to contribute to a dynamic team and make a positive impact in the field of technical support.