Musharaf M

Experienced and highly accountable Jewelry Sales Associate with a passion for providing a safe and celebratory ear piercing experience for clients. Skilled in managing day-to-day operations of piercing studios, improving store efficiency, and providing exceptional customer service.

SALES EXECUTIVE - MALABAR GOLD & DIAMONDS

(2022-08)

• Increased store efficiency by improving processes and procedures resulting in a 20% reduction in wait times for clients
• Consistently exceeded sales targets through effective marketing strategies.
• Solicited customers and opened new accounts in accordance with company standards.
• Prepared bills, warranty certificates, invoices, wrapped merchandise, and collected payments.
• Managed bi-weekly inventory counts and investigated discrepancies, achieving 100% inventory accuracy.
• Arranged products and maintained the sales floor according to company standards.
• Monitored inventory levels and suggested stock replenishments to the store manager.
• Assisted in developing marketing strategies that increased store footfall and sales.
• Delivered exceptional customer service, contributing to a 95% customer satisfaction rate.

Bachelor of Commerce - Finance - Cooperative College (2022)

Higher Secondary - M.V.H.S.S. Pudunagaram (2019 - 2019)

SSLC - Muslim High School (2017 - 2017)