Muthu Pandy G

Experienced retail and food & beverage professional with over 9 years of experience in supermarket operations, sales, billing, cash handling, customer service, and branch management. Proven ability to lead teams, manage daily store operations, achieve sales targets, and deliver excellent customer service. Seeking a Branch Manager or Retail Operations role where I can contribute my leadership and operational expertise.

Branch Manager - FNB Cake Shop

(2022-01 - 2026-02)

• Managed day-to-day branch operations.
• Supervised staff scheduling and performance.
• Maintained inventory and stock levels.
• Ensured high standards of customer service.
• Handled sales reporting and cash management.

Billing & Cash Executive - FNB Cake Shop

(2021-01 - 2022-12)

• Managed billing and cash transactions.
• Assisted customers with purchases and queries.
• Maintained accurate daily cash records.

Entrepreneur - Travels & Online Services

(2019-01 - 2020-12)

• Operated a travel and online service business.
• Managed customer bookings and service requests.
• Handled business operations and customer support.

Salesman - Achi Masala

(2017-01 - 2018-12)

• Promoted and sold FMCG products.
• Developed relationships with retailers.
• Achieved sales targets within assigned territory.

Floor In-Charge & Billing Executive - Sri Pandiya Super Market

(2016-01 - 2017-12)

• Supervised floor operations.
• Managed billing and customer service.
• Coordinated stock replenishment and merchandising.

Master of Business Administration - MBA - Dr. M.G.R. University, Chennai (2014-01)

Bachelor of Business Administration - BBA - Jamal Mohamed College, Tiruchirappalli (2012-01)

Higher Secondary - 12th Standard - Government Boys Higher Secondary School (2009-01)

SSLC - 10th Standard - Government Boys Higher Secondary School (2007-01)