Nadim Khan

Business Operations Manager with 14+ years of experience in operations management, client success, recruitment coordination, workflow optimization, KPI reporting, and cross-functional team coordination. Proven track record of improving operational efficiency, streamlining processes, and supporting business growth across domestic and international environments. Experienced in managing business operations, client communication, recruitment coordination, project support, performance monitoring, stakeholder management, and day-to-day operational activities.

Skilled in process improvement, workflow management, reporting, team coordination, and maintaining strong client relationships. Possesses international business exposure through experience working with global clients and diverse teams. Recognized for consistent performance and operational excellence, including receiving Best Employee of the Year awards at multiple organizations.

An experienced Operations & Business Support professional who can independently manage processes, stakeholders, clients, and remote operations while driving efficiency, accountability, and business growth.

Business Operations Manager at Avyagra Techno Creators Pvt. Ltd. (2024-05 – Present)

• Managing end-to-end business operations, recruitment coordination, and client management activities.
• Leading cross-functional teams to improve operational efficiency and business performance.
• Overseeing workflow management, process optimization, and team productivity.
• Coordinating recruitment and staffing operations to meet client requirements effectively.
• Managing KPIs, reporting systems, operational planning, and performance tracking.
• Driving business growth strategies and ensuring smooth day-to-day operational execution.
• Collaborating with management teams to improve operational processes and service delivery.
• Led and coordinated operational workflows across multiple departments and client accounts.

Sales & Marketing Specialist at CASA Reality Real Estate LLC. (2023-09 – 2024-05)

• Managed client coordination, sales operations, and marketing campaigns.
• Planned and executed digital marketing strategies across social media platforms.
• Coordinated customer engagement activities and business development initiatives.
• Analyzed campaign performance and generated operational reports.
• Supported business growth through effective marketing and client relationship management.

Administrative Officer at Avyagra Techno Creators Pvt. Ltd. (2021-04 – 2023-08)

• Managed administrative operations, recruitment coordination, and workflow processes.
• Handled digital marketing campaigns, social media management, and content coordination.
• Coordinated internal communication and supported daily operational activities.
• Maintained operational records, reporting systems, and business documentation.
• Assisted in improving recruitment workflows and organizational processes.

Administrative Officer at Balaji Enterprises (2018-07 – 2021-04)

• Managed office administration, staff coordination, and operational support activities.
• Oversaw documentation management, scheduling, reporting, and process coordination.
• Supported HR operations and internal workflow management.
• Assisted management in improving operational efficiency and administrative processes.

Team Lead – Operations at VAP Blaze LLC. (2013-03 – 2018-06)

• Managed team operations, productivity tracking, and performance monitoring.
• Coordinated team schedules, reporting, and escalation handling.
• Led training and coaching activities for team members.
• Ensured smooth daily operational execution and service coordination.
• Maintained operational standards and workflow efficiency.

Search Engine Optimization Specialist at Technosoft Computers (2009-09 – 2013-02)

• Conducted keyword research aligned with client business objectives to improve website visibility and content performance.
• Provided SEO analysis and recommendations for website structure, content optimization, and search engine performance.
• Executed SEO strategies for content development based on targeted keywords and business goals.
• Managed web analytics dashboards, reports, and key performance tracking tools.
• Monitored search engine rankings, website traffic, and overall search performance across major search channels.
• Coordinated with teams and management on project timelines, progress updates, and campaign performance.
• Collaborated with internal teams to achieve client marketing and SEO objectives.

Bachelor of Computer Applications in Computer Applications – Makhanlal Chaturvedi University (2010)