Nalini Bisht

Insurance Operations Professional with experience in U.S. Property & Casualty (P&C) insurance, specializing in endorsements, policy servicing, and audits. Experienced in handling high-complexity processes with strong focus on accuracy, compliance, and SLA-driven delivery. Proven ability to support onboarding associates and maintain audit-ready documentation.

Process Executive – Property & Casualty Insurance - Cognizant Technology Solutions

(2024-11)

• Handle complex policy endorsement processes involving detailed modifications and high accuracy requirements
• Process insurance quotes and endorsements in compliance with underwriting and regulatory guidelines
• Conduct weekly and monthly audits to identify discrepancies and ensure audit-ready documentation
• Support ramp-up associates by resolving process-related queries and assisting in onboarding activities
• Ensure timely completion of tasks in line with SLA timelines and quality standards
• Collaborate with internal teams to maintain workflow efficiency and resolve policy discrepancies

Bachelor of Commerce (Hons.) - School of Open Learning, University of Delhi

Senior Secondary (Commerce) - Kendriya Vidyalaya IOC Noonmati