Namira Qureshi

Hospitality professional with 4+ years of experience in luxury resorts, specializing in guest relations, VIP guest handling, service recovery, and front office operations. Experienced in pre-opening operations at Ikshana Resort & Spa and committed to delivering exceptional guest experiences.

Guest Relations Executive - Ikshana Resort & Spa - Khandala

(2024-02 - 2026-03)

Pre-Opening Property

• Managed guest relations and ensured high guest satisfaction.
• Supported pre-opening operations, service readiness, and guest experience planning.
• Coordinated with Housekeeping, F&B, and Engineering teams.
• Delivered personalized experiences for VIP guests.

Guest Relations Associate - Fariyas Resort & Spa - Lonavala

(2022-01 - 2024-02)

• Managed guest requests, complaints, and service recovery.
• Facilitated seamless check-in/check-out experiences.
• Supported VIP arrivals and special guest arrangements.

B.A. - Literature - Changu Kana Thakur College (2021)

Advanced Diploma - Travel Management (2019)

Diploma - Travel Management (2018)