Application suport engineer
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I am a mature team worker and adaptable to all challenging situations and able to work well both in a team environment as well as using own initiative, to work well under pressure and adhere to strict deadlines.
Application support analyst at 4.2 years of experience in DOTNET & SQL support. Having experience in client inbound and outbound, Experience in client ticket handling process and billing software like
ShopAid, Service Level Agreement SLA, Root cause analysis RCA
B.E- Computer Science Engineering and also completed graphics design certificated course
