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Navya M

Navya M

Non voice process department

Talent
BengaluruMember since June 7, 2026
Google GeminiPrompt EngineeringInformation categorizationContent validationReportingMS Office (Excel, Word, PowerPoint)Google WorkspaceJiraProblem-solvingAnalytical thinkingStrong communicationAdaptabilityQuick learnerTeam PlayerGood communicatorStress ToleranceActive listener
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Google GeminiPrompt EngineeringInformation categorizationContent validationReporting

About

Seeking a deserving profile in the business/Financial sector, where I can deliver my expertise and innovative skills, while managing the integrity and work ethics of the working environment, thereby maintaining the reputation of the organization.

Experience

Non voice process department - Concentrix Daksh Pvt Ltd - Bangalore

(2023-01)

  • Reviewed user-generated content (messages, images, files) to ensure compliance with community guidelines and legal requirements.
  • Provided guidance on moderation policies, decisions in escalated cases, and complex content issues.
  • Conducted audits and checks to ensure consistency and quality in moderation decisions.
  • Monitored adherence to legal standards and company policies.
  • Trained new moderators on policies, tools, and decision-making processes.
  • Analyzed moderation data and metrics to identify trends and areas for improvement.

Education

B.Sc - Biotechnology - Bangalore University (2020)

PUC - Science (PCMB) - PU Education Board (2017)

SSLC - State - KSEB (2015)

Skills

Non voice process department

Reviews

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