Navya M
Non voice process department
Talent
BengaluruMember since June 7, 2026
Google GeminiPrompt EngineeringInformation categorizationContent validationReportingMS Office (Excel, Word, PowerPoint)Google WorkspaceJiraProblem-solvingAnalytical thinkingStrong communicationAdaptabilityQuick learnerTeam PlayerGood communicatorStress ToleranceActive listener
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Google GeminiPrompt EngineeringInformation categorizationContent validationReporting
About
Seeking a deserving profile in the business/Financial sector, where I can deliver my expertise and innovative skills, while managing the integrity and work ethics of the working environment, thereby maintaining the reputation of the organization.
Experience
Non voice process department - Concentrix Daksh Pvt Ltd - Bangalore
(2023-01)
- Reviewed user-generated content (messages, images, files) to ensure compliance with community guidelines and legal requirements.
- Provided guidance on moderation policies, decisions in escalated cases, and complex content issues.
- Conducted audits and checks to ensure consistency and quality in moderation decisions.
- Monitored adherence to legal standards and company policies.
- Trained new moderators on policies, tools, and decision-making processes.
- Analyzed moderation data and metrics to identify trends and areas for improvement.
Education
B.Sc - Biotechnology - Bangalore University (2020)
PUC - Science (PCMB) - PU Education Board (2017)
SSLC - State - KSEB (2015)
Skills
Non voice process department