Project Engineer / Network Engineer at Centre for Development of Advanced Computing (C-DAC) (2024-07 – Present)
Client: Ministry of Electronics and Information Technology (MeitY)
- Played a key role in new deployments and maintenance of client systems and network infrastructure, ensuring seamless integration and minimal downtime.
- Provided prompt and effective technical support for end-users, resolving hardware and software-related issues across desktops, laptops, and peripherals.
- Troubleshot and resolved issues related to PCs, printers, routers, switches, and wireless access points to ensure uninterrupted network services.
- Diagnosed and addressed server-related and server network connectivity issues, enhancing system performance and uptime.
- Performed hardware and software upgrades based on project and client-specific requirements to ensure optimal system functionality.
- Expert in installing and configuring Windows 10 and 11 operating systems across multiple devices in enterprise environments.
- Installed and configured hardware peripherals including projectors, webcams, and other AV and communication devices for operational readiness.
- Delivered technical support during high-level meetings involving Ministers and senior officials, ensuring glitch-free IT operations.
- Responsible for creating and managing Cisco Webex meetings and virtual conferencing meeting environments to support smooth communication during critical sessions.
- Coordinated and managed high-level meeting setups, including AV switchers, Network equipment, and backup systems for mission-critical discussions.
- Managing of the Audio & video device during the video conferencing meeting.
Network Engineer at Raygain Technology Pvt Ltd. (2023-02 – 2024-07)
Client: ICMR-NIMR (National Institute of Malaria Research)
- Monitored and implemented network operations, ensuring high availability and performance across the institution's IT infrastructure.
- Delivered on-site technical support during official meetings and conferences, ensuring all IT systems and connectivity were functioning without interruptions.
- Proficient in managing and operating virtual conferencing platforms including Cisco Webex, Zoom, Bharat VC, and similar tools for national-level coordination.
- Managed and supported IP- and switcher-based meeting setups, ensuring seamless AV integration and network connectivity.
- Performed domain joining and user account configurations, integrating systems into the centralized network domain for secure access and policy management.