Nidhi Khanna

Results-driven E-commerce and Marketplace Operations professional with 5+ years of experience in Amazon Seller Central, Amazon Vendor Central, Marketplace Onboarding, Product Catalog Management, and Digital Commerce Operations. Proven track record of managing 3,000+ product listings, driving marketplace expansion, and improving operational efficiency and customer experience. Skilled in coordinating end-to-end E-commerce operations, inventory management, cross-functional collaboration, and marketplace optimization.

Recently enhanced analytical capabilities through Advanced Microsoft Excel, Power Query, Dashboard Creation, KPI Reporting, Data Analysis, Microsoft 365 Copilot, and Google Analytics 4 (GA4). Passionate about leveraging data-driven insights, automation, and process improvements to drive business growth and operational excellence.

Assistant Manager – E-commerce at Reise Moto (Mahansaria Enterprises Pvt. Ltd.) (2023-10 – 2026-06)

• Manage marketplace onboarding activities across multiple online sales channels and identify opportunities for marketplace expansion.
• Lead product catalog management, ensuring listing accuracy, content optimization, and compliance across marketplaces and D2C platforms.
• Coordinate end-to-end E-commerce operations by collaborating with Supply Chain, Logistics, Customer Support, and Marketing teams.
• Monitor inventory availability and to ensure timely replenishment and smooth order fulfillment.
• Conduct competitor benchmarking and marketplace gap analysis to identify growth opportunities.
• Manage pricing updates, promotions, and catalog enhancements to improve marketplace performance.
• Implement process improvements to enhance operational efficiency and customer experience.

Senior E-commerce Executive at Fast Trade Technologies (2021-10 – 2022-05)

• Managed complete E-commerce operations for 8+ brands.
• Optimized product listings across Amazon Seller Central, Myntra, Nykaa, AJIO, Tata Cliq and brand websites.
• Managed promotional campaigns, pricing strategy and inventory planning.
• Conducted marketplace research for onboarding new channels.
• Managed Amazon FBA shipment creation and Seller Central operations.
• Executed digital marketing campaigns with monthly advertising budget of ₹50,000.
• Coordinated with marketing agencies and managed social media activities.
• Organized exhibitions and promotional events to increase brand awareness.

E-commerce Trainee at Mustang Enterprises (2020-06 – 2021-05)

• Managed marketplaces including Amazon, Flipkart, Nykaa and company website.
• Created and managed over 1,000 product listings.
• Managed inventory, returns, invoicing, commission reports and TDS documentation.
• Supported day-to-day marketplace operations and order processing.

Entrepreneur at Homemade Chocolate Business (2017-03 – 2020-04)

• Founded and managed a home-based chocolate business.
• Built and managed website and social media presence.
• Handled customer service, order processing and marketing.
• Developed entrepreneurial skills in operations, branding and customer relationship management.

Master of Commerce in Business Management – University of Mumbai (2020 – 2022)

Bachelor of Management Studies – University of Mumbai (2016 – 2019)

HSC – Maharashtra State Board of Secondary and Higher Secondary Education, Pune (2014 – 2016)