Nidhi Nair

Consultant General Manager - Raybow International Hotel - Takrodi Ghana

(2017-04)

Lead full hotel operations, driving revenue, profitability and service excellence.
Advise ownership on business strategy, cost control and operational improvement.
Implemented performance-driven systems.
Strengthened operational efficiency and financial discipline.
Enhanced guest satisfaction and service delivery standards.
Positioned hotel competitively within the regional market.
Team leadership and culture transformation.
Budgeting, forecasting and financial planning.

General Manager - Hotel centre point/Bollywood centre point

(2011-02 - 2017-01)

General Manager (Operations) - Hotel Dushanbe - Tajikstan

(2010-07 - 2011-04)

Implementing training program to achieve the goals of the department
Ability to address & resolve conflicts of team members and guest in à High volume paced environnent
Develop effective short and long term strategies & Occupancy rate and guest mix.
Ensured adherence to relevant legislation relating to: fire; hygiene, employment, licensing, etc.
Responsible for the préparation of timely and accurate Financial statements.
Led full responsibility for the bidding and hiring of all contractors.
Devised and planned all capital expenditures, annual budgets and forecasts; oversaw all volume and profit objectives, P&L, operational strategies and programs.

Operations Manager - Sterling Group of Companies - Dubai, U.A.E.

(2006-12 - 2010-07)

Managed multi-brand restaurants including Coffee Beanery, TCBY, Arby's, Caravan, Arabic Fast Food, and Sterling Fast Food.

Managing multi brand restaurant, business development, ensuring profit.
Possessing skills concerning f & b operations, strive for guest service perfection, inventory management, cost controls, & marketing.
Responsible for motivating & inspiring a large organized team.
As a Manager of the property, operational procedures will be tailored for the entire operating department.

Unit Manager - SOCAT - Universal Sodexho - Oman

(2005-08 - 2006-06)

Implementation of budgetary control systems, other administrative control processes.
Reviewed reports submitted by staff members to recommend approval to top management.
Responsible for budgets, timelines, staffing, training, sales and marketing.
annual forecasting and individual plan development
Facilitated necessary internal and external meetings
Prepared status reports to ensure project tasks goals were completed accordingly

Unit Manager - Mawarid Food Co

(1995-10 - 2003-09)

Managed restaurants including Pizza Hut, Taco Bell, and Chili's.

Managers have a variety of other duties in restaurants that change their menu items; managers often select or create new recipes.
Considers what items have been popular in the past, and what foods on hand must be used.
Analyze recipes to decide costs for food and labour and assign menu prices.
Orient staff and oversee their training program.
To schedule staff work hours, making sure that peak dining hours are covered.
To evaluate the success of new dishes and remove them from the menu if they are not profitable.

Senior Captain - Hotel Jehanuma Palace - Bhopal

(1992-07 - 1995-08)

Working with other supervisors to coordinate all aspects of stock deliveries and keep accurate and up to date records.
To regularly liaise with F&B manager and other supervisors to ensure the monthly accounts are accurate and the receipt and administration of all deliveries are up to date.
To be responsible for the cellar and stock storage areas, ensuring they are secure, neat and clean at all times.
To liaise with the other managers to ensure tight stock control and budgeted margins are achieved.

Senior Captain - Hotel Rajtilak Continental - Bhopal

(1991-10 - 1992-06)

Trainee Captain - Hotel Leela Kempinski - Mumbai

(1989-02 - 1991-07)

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