Nikhil Khalokar

Business analyst with 4+ years of experience in data validation, quality assurance, CRM operations, and AI evaluation. Proven ability to follow detailed instructions, evaluate content against clear criteria, and translate customer feedback into actionable improvements—well suited for remote AI training and evaluation roles that require careful review, consistent judgment, and reliable independent work.

Consultant – AI Evaluation Programmes - iMerit

(2026-03)

• Evaluated AI-generated outputs against programme-specific quality, accuracy, and consistency criteria.
• Validated training datasets and flagged data-quality issues, inconsistencies, and content-level errors.
• Provided structured evaluation feedback to improve model performance and user-facing quality.
• Performed systematic quality-control reviews and identified recurring issues for process improvement.
• Coordinated annotation and review workflows while maintaining confidentiality and data-governance standards.

Business Analyst - PwC

(2022-06 - 2022-09)

• Conducted requirements and content reviews to validate accuracy and alignment with business needs.
• Supported Agile delivery through backlog refinement, requirements documentation, and stakeholder coordination.
• Coordinated UAT activities, tracked defects, and communicated findings to technical and business teams.
• Analysed issues and produced clear documentation to support resolution and process improvements.

Sales Administrator - AMD Telecom

(2020-06 - 2021-12)

• Managed CRM and customer lifecycle data, ensuring accuracy, completeness, and operational visibility.
• Maintained operational records and reports to support decision-making and improve data quality.
• Identified and corrected data discrepancies; coordinated with stakeholders to resolve workflow issues.
• Implemented structured reporting processes that improved operational efficiency and data accuracy.

Client Manager - Imagine Script

(2018-05 - 2019-10)

• Coordinated CRM implementation and client-facing projects involving structured information and documentation.
• Ran client workshops and training sessions; documented feedback and translated it into actionable requirements.
• Reviewed customer feedback to identify recurring issues and opportunities for product and process improvement.
• Collaborated with stakeholders to align delivered solutions with business requirements.

Operations Manager - Vasundhara Enterprises

(2017-08 - 2018-03)

• Managed operational workflows, vendor coordination, and client communications to maintain service quality.
• Monitored service delivery, identified operational inconsistencies, and coordinated escalations.
• Implemented process improvements to increase operational efficiency and reduce recurring issues.

Technical Project Manager - GI Group – Right to Read Initiative

(2015-07 - 2016-02)

• Supported ed-tech implementation across 20+ government schools, coordinating training and technical support.
• Conducted pilot testing, analysed user feedback, and recommended improvements to increase adoption.
• Facilitated stakeholder communication and training to maintain implementation quality.

Bachelor of Engineering - Computer Science Engineering - Dr. Babasaheb Ambedkar Marathwada University, India