Senior Project Manager / Scrum Master at Intersoft Data Labs Pvt Ltd (2025-09 – Present)
AIRES (Global Relocation and Mobility Management)
- Directed Agile delivery for a global mobility platform serving 500+ corporate clients across 180 countries, lifting sprint velocity by 25% for a 20-member team.
- Deployed ChatGPT meeting summaries and OpenAI-powered JIRA analytics, cutting documentation effort by 60% and lowering estimation variance by 30%.
- Automated executive dashboards and weekly stakeholder updates with ChatGPT, removing approximately 40% of manual reporting work.
- Introduced AI-driven userstory generation and predictive risk models, reducing backlog refinement time by 50% and escaped defects by 35%.
- Accelerated adoption of Cursor and GitHub Copilot across 20 developers, improving productivity by about 20% and shortening code review turnaround by 30%.
- Established an organization-wide Generative AI governance framework and trained 50+ delivery staff on responsible AI adoption.
Project Manager / Agile Champion at Intraedge Technologies (2024-08 – 2025-09)
American Express
- Delivered 4 enterprise initiatives for the American Express digital platform for Demographic KYC initiative, managing a $2M+ budget and a 15-person cross-functional team.
- Coordinated the end-to-end Agile lifecycle for 4 SOX-regulated initiatives, aligning quarterly roadmaps and keeping governance milestones on track.
- Used ChatGPT and Cursor to automate JIRA sprint reports and executive updates, reducing weekly reporting effort by 35%.
- Built a Generative AI proof of concept integrating JIRA, GitHub, and OpenAI to automate dashboards and backlog prioritization, demonstrating 45% efficiency gains and winning approval for production rollout.
Project Manager at Qualtech Consultants (2021-10 – 2024-08)
Aviva Life Insurance
- Directed digital transformation for Aviva's secure savings and insurance product line, shipping 6 major releases on time and within budget across 2.5 years.
- Ran the Customer Communication Management Center of Excellence, improving outreach efficiency by 30% across 4 channels.
- Defined and tracked 12 delivery and client-satisfaction KPIs, lowering project escalations by 40%.
Project Manager and Scrum Master at Kloud One (2021-03 – 2021-10)
KloudLearn (Learning Management System)
- Launched a scalable cloud-based learning platform with a 12-person team across 8 releases.
- Increased sprint velocity by 30% while maintaining zero rollback incidents.
Regional Manager - Insurance Sales at TATA AIA Life Insurance (2019-11 – 2021-03)
- Managed 25+ sales advisors across 4 partner banks, exceeding annual revenue targets by 10% and increasing online policy issuance by 35%.
Associate Project Manager at Future Technologies (2015-01 – 2019-12)
- Managed 8+ Agile projects for fintech and healthcare clients, coordinating 10-person teams and keeping delivery slippage below 5% across the portfolio.
Team Lead at Mphasis (HP Company) (2014-01 – 2015-12)
- Supervised a 7-member team across 3 concurrent enterprise projects, maintaining 98% on-time delivery and low schedule variance across releases.
Senior Software Developer at QCS Techno Pvt Ltd (2013-01 – 2013-12)
- Architected 4 enterprise applications serving 5,000+ users and mentored 3 junior developers, standardizing coding practices across the team.
Software Developer at Wipro Technologies (2012-01 – 2013-12)
- Developed 5+ software modules for enterprise clients supporting 10,000+ users and achieved 99% defect-free releases, minimizing post-production issues.
