Nikhil Pandhare

Motivated and customer-focused Management graduate with experience in fast-paced hospitality environments in London. Strong communication, teamwork, problem-solving, and customer service skills with the ability to build positive relationships with customers. Passionate about the travel industry and eager to develop a career as a Travel Consultant.

Skilled in customer engagement, itinerary support, travel coordination, client relationship management, destination knowledge, booking assistance, upselling opportunities, and delivering exceptional customer experiences.

Food & Beverage Team Leader - ibis Hotel, London - London

• Provided high-quality customer service in a busy hotel environment.
• Handled payments and ensured billing accuracy.
• Responded to guest queries and resolved issues promptly.
• Maintained excellent service standards and teamwork.

Meetings and Events - Art'otel Hoxton, London - London

(2025-01 - 2025-11)

• Supported meetings, conferences and events.
• Delivered excellent customer service in fast-paced environments.
• Coordinated with departments to ensure smooth operations.

F & B Associate - St. James Court, Taj Hotel, London - London

(2024-01 - 2025-01)

• Delivered premium guest experiences.
• Supported junior team members during busy periods.
• Provided personalized service to VIP guests.

Possession Team Executive - Lodha Group, Thane, India - Thane, India

(2021-08 - 2023-05)

• Managed customer relationships throughout the possession process.
• Conducted property visits and coordinated documentation.
• Supported sales activities and customer engagement.

Student Trip Coordinator

(2017 - 2021)

• Organised and managed student trips.
• Coordinated travel arrangements and schedules.
• Developed leadership and travel management skills.

Masters in Management - University of East London, UK (2024 - 2025)

Bachelors in Engineering - University of Mumbai, India (2017 - 2021)