Nikunj Jha

MBA candidate (AI specialisation) with a strong B.Tech background in Computer Science, currently working as an AI Intern at SunPower Renewables. Hands-on experience building intelligent automation workflows with N8N, including customer-support bots, CRM lead pipelines, and social-media content automation. Skilled in Machine Learning, Python, and web development — passionate about applying AI to solve real-world business problems.

AI Automation Intern at SunPower Renewables (2025-05 – Present)

AI & Automation Division

• Designed and deployed end-to-end N8N automation workflows covering customer support, lead management, and content distribution.
• Built an AI-powered customer-support automation that handles inbound queries, routes tickets, and sends auto-responses — reducing manual effort significantly.
• Created a lead-capture-to-CRM automation pipeline that collects form submissions and instantly pushes structured data to the CRM, cutting lead-response time.
• Developed a social-media & content-boosting automation to schedule, publish, and repurpose content across platforms, improving posting consistency.
• Collaborated with the business team to map workflows and identify automation opportunities within renewable-energy operations.

Data Science Intern at NullClass (2024-05 – 2024-09)

• Engineered a real-time Face Recognition system using CNNs and OpenCV, achieving 95% validation accuracy on the test dataset.
• Tuned hyperparameters (learning rate, batch size, dropout) and applied data augmentation (rotation, flipping, noise injection), expanding training data by 40% and reducing overfitting.
• Integrated the model into a live webcam application using Python and TensorFlow for instant identity verification with low latency.

MBA in Management Technology (AI) – IILM University (2025 – Present)

B.Tech in CS & Communication Engineering – KIIT University (2021 – 2025)

12th Standard – Career Point Gurukul, Kota (2019 – 2020)

10th Standard – Zenith Child School, Arunachal Pradesh (2017 – 2018)