Sr. MIS Executive – (NMT - Accounts Team) - SHEMAROO ENTERTAINMENT LTD - Mumbai
(2015-05)
- Follow up with the Business Team for Operator/Platform reports and track report status.
- Flag delays in report receipt to respective Business Heads.
- Manage accurate vendor reports and ensure vendor satisfaction; coordinate with Delivery Team for asset uploads and deliveries.
- Verify vendor/signing banners for each asset and update them in MIS Tool metadata.
- Submit MIS Tool metadata for verification and update signing banner revenue share details.
- Prepare operator reports in MIS Tool format by mapping with master metadata and upload them into the MIS Tool.
- Maintain and update the upload tracker (MIS Tool) on a daily basis.
- Extract vendor reports from MIS Tool and submit them to the Accounts Team for verification.
- Share approved vendor reports via email as per timelines set by the Head of Operations.
- Ensure proper folder structure is maintained for all financial years.
- Ensure all reports are labeled accurately as per naming conventions.
- Analyze MIS reports on a daily, weekly, and monthly basis.
MIS Executive – (Credit & Collection Department) - VODAFONE INDIA LTD - Mumbai
(2013-09 - 2015-05)
- Analyze field MIS reports on a daily basis.
- Manage final field MIS reports multiple times in a month.
- Maintain data for daily payment not reflecting (PNR) cases and share it with the SSC Team.
- Analyze various MIS reports such as Fraud MIS, Allocation Comparison Report, Monthly MIS, Monthly Slides Review, National MIS, Region Star MIS, Bill Cycle Allocation MIS, End of Bill Cycle MIS, Zonal Review Slides, Churn Report, Reconnection Reports, etc.
- Handle bill cycle-wise allocation and collection-related queries from FOs, SOs, ASMs, FOMs, and Agency Managers.
- Perform MIS analysis on a daily, weekly, and monthly basis.
- Handle different types of contest MIS on a weekly basis and resolve related queries.
- Coordinate with Mumbai staff and team members.
- Operate systems such as Citrix, VSR, CRM, Outlook, and other tools.
- Perform daily reconnection batch operations (bulk and manual).
MIS Executive (Logistics & Sales) – NACO Department - HLL LIFECARE LTD (Govt. of India) - Mumbai
(2012-06 - 2013-08)
- Managed logistics and sales processes at the Maharashtra level, including QC, document verification, billing, stock maintenance, and MIS reporting on a daily basis.
- Managed inbound and outbound storage operations and prepared same-day daily stock reports for customers.
- Maintained daily MIS reports for logistics and sales and shared them with the Head Office and customers.
- Maintained proper tracking of all items received/returned/bought/sold through the system and ensured physical stock matched system records.
- Prepared dispatch tracking reports to identify discrepancies in receiving or dispatching goods.
- Worked on the NACO sales distribution system.
- Handled sales-related queries from FOs, SOs, ASMs, and FOMs.
- Performed analysis of logistics and sales MIS on a daily, weekly, and monthly basis.
- Handled different types of contest MIS on a weekly basis and resolved related queries.
- Coordinated with Maharashtra staff and team members.
MIS Executive – Agent Exam Licensing Team - MAX NEW YORK LIFE INSURANCE - Mumbai
(2008-11 - 2012-05)
- Worked with the AEL Team (Agent Exam Licensing) as a Team Leader, managing PAN India requests for IC33 indent books and dispatching them to all locations.
- Maintained the Agent Exam Result Tracker and resolved related queries.
- Prepared MIS reports on a daily, weekly, and monthly basis.
- Resolved queries related to IC33 indents and account-related issues.
- Handled agent exam result queries through emails and periodic information bulletins.
- Coordinated with PAN India Training Managers and Agency Coordinators for management and recovery of fees.
- Coordinated and liaised with examination bodies (NSE.iT & Insurance Institute of India) for agent exam result management.
Operation Executive - ICICI LOMBARD GENERAL INSURANCE - Mumbai
(2007-10 - 2008-11)
- Worked in the payout team for releasing incentives for Sales Officers and Team Leaders.
- Worked in RSM (Record Management System) as a Team Leader.
- Prepared MIS reports on a daily, weekly, and monthly basis.
- Handled PAN India document processing (manual and online).
- Coordinated with vendors for retrieval requests.
- Worked with the AEL Team (Agent Exam Licensing), maintaining agent tracker sheets in Excel, performing QC of agent forms, and sending forms to exam centers.
