Niraj Agarwal

MBA graduate with 4 years of experience across industry representing Business

Development, Sales and Marketing, Dispute Resolution, Account Management, Customer

Relationship Management (CRM), Team Management in different sectors across B2B, B2C and

D2C

NobrokerHood

Manager - Brand Partnerships and Alliances

• Identifying & analyzing market trends and closing new strategic partnerships across relevant categories
• Collaboration with marketing team to ensure brand visibility & user engagement
• Strategizing & ideating marketing plans for brands across vivid industries

Manager- Business Development

• Planning and organizing various CRM activities- Product launches, Seminars, BTL Marketing activities, etc. for clients
• Driving Circle parameter metrics like Revenue, Cost, Uptime, New business opportunities along with Management team
• Execute pricing strategy for the category, working with Category, demand, and other cross functional teams in developing marketing interventions
• Adept at developing and implementing new business prospects for outbound sales, business development strategy thereby evaluating performance vs key performance indicators

Delhivery- Service Account Manger

• End- to- end Account management of customers- Maruti Suzuki, Shell Lubricants, Hilti
• Enhancing Revenue, EBIDTA and maximizing company's share in new business (increased total load by 352%)
• Partnered with center operations team, improved agent proficiency thereby reducing shipping cost by 37%
• Frontend in bringing new business opportunities from customers & ensuring the delivery of business on time
• Developed strong relationship with client, managed supply pipeline and served as primary point of accountability for all escalation, client communication with 13% growth in business
• Achievement: Topped the chart for 2 quarter consecutively, increased the NSL by 32%

PGDM- MDI

(Marketing and Finance)