Niraj Bhati

Microsoft Dynamics 365 Business Central / Dynamics NAV Technical Consultant with nearly 4 years of experience designing and delivering API-driven integrations, system upgrades, and cloud-based ERP solutions. Proven track record integrating third-party logistics systems, executing NAV-to-Business-Central upgrades, and building scalable automation workflows. Strong expertise in REST/OData APIs, data migration, and performance optimization across on-premises and SaaS environments.

Technical Consultant - Business Central at Robosol Software UK Limited (2025-02 – Present)

• Reduced order fulfillment delays by leading DHL and Royal Mail carrier integrations via REST APIs, ensuring reliable end-to-end shipping workflows.
• Migrated a client environment from Business Central 13 to Business Central Cloud, managing code, database, and cloud migration with zero data loss.
• Provided ongoing troubleshooting and support for custom Business Central extensions, resolving client-reported issues and delivering system enhancements to maintain operational stability.
• Contributed to e-commerce channel integrations (Shopify, Amazon, and others), building working knowledge of existing integration architecture and automating order and inventory synchronization across sales channels.

Technical Consultant - Business Central at Direction Software LLP (2022-10 – 2025-01)

• Built 20+ custom APIs and SharePoint integrations across on-premises and cloud Business Central versions, automating manual processes via job queues and reducing operational workload by 20%.
• Modernized a legacy Dynamics NAV 2009 environment for a training provider by re-engineering read/write API performance, significantly cutting processing time for read/write operations.
• Delivered a full Dynamics NAV 2009 to Business Central 23 SaaS upgrade over an 8-month project, migrating 700+ customized/modified objects and 10 years of historical data, and implementing 3 third-party API integrations from development through go-live with minimum downtime.

Project Engineer at Wipro Pvt. Ltd. (2021-10 – 2022-10)

• Resolved 100+ monthly user access incidents (account provisioning/deprovisioning) while maintaining 100% compliance with security policies.
• Contributed to improved SLA adherence by coordinating incident resolution across a 50+ person support team.
• Supervised application performance and job scheduling across production environments, minimizing unplanned downtime.

B.E. in Computer Engineering – Dilkap College of Engineering (2017 – 2021)