Nirupama Birua
MBA graduate with dual specialization in hospitality and tourism industry
About
MBA graduate with dual specialization in hospitality and tourism industry. I consider my self a responsible and orderly person and looking forward to my first work experience in tourism industry.
Experience
Internship - Food and service department - Ambre resort, Mauritius - Mauritius
(2024-09 - 2025-01)
- Prepare the dining area for service such as setting tables, arranging cutlery.
- Taking guest orders accurately and efficiently
- Handling guest complaints or concerns professionally
- Learn about the use of technology POS used in food service
Internship - Cinch Holidays, Hyderabad - Hyderabad
(2026-04 - 2026-07)
- Gained hands-on experience in using CRM software.
- Learned how to create and manage leads, design customized travel packages based on clients' preferences.
Volunteer - World tourism day 2019, Bhubaneswar - Bhubaneswar
(2019 - 2019)
- Participated as an volunteer, spreading awareness about the tourism site 'Kandagiri cave'.
- Beautify the area by clean up the surrounding
- Distributing t- shirts and water bottles to participants
Education
Master in tourism and hospitality management - Tourism and Hospitality Management - Sun international institute for tourism and hotel management (2023 - 2025)
Bachelor in travel and tourism management - Travel and Tourism Management - Indian institute of tourism and travel management (2018 - 2021)
