Nirupama Birua

MBA graduate with dual specialization in hospitality and tourism industry. I consider my self a responsible and orderly person and looking forward to my first work experience in tourism industry.

Internship - Food and service department - Ambre resort, Mauritius - Mauritius

(2024-09 - 2025-01)

• Prepare the dining area for service such as setting tables, arranging cutlery.
• Taking guest orders accurately and efficiently
• Handling guest complaints or concerns professionally
• Learn about the use of technology POS used in food service

Internship - Cinch Holidays, Hyderabad - Hyderabad

(2026-04 - 2026-07)

• Gained hands-on experience in using CRM software.
• Learned how to create and manage leads, design customized travel packages based on clients' preferences.

Volunteer - World tourism day 2019, Bhubaneswar - Bhubaneswar

(2019 - 2019)

• Participated as an volunteer, spreading awareness about the tourism site 'Kandagiri cave'.
• Beautify the area by clean up the surrounding
• Distributing t- shirts and water bottles to participants

Master in tourism and hospitality management - Tourism and Hospitality Management - Sun international institute for tourism and hotel management (2023 - 2025)

Bachelor in travel and tourism management - Travel and Tourism Management - Indian institute of tourism and travel management (2018 - 2021)