Nisha Giri

Dynamic and result-oriented HR Professional with an MBA in Human Resource Management and advanced certifications in HR Analytics (IIM Rohtak) and Labour Laws (p. 4). Proven track record of managing end-to-end HR operations, multi-site administration, and complex statutory compliances across high-stakes industries, including Railtech infrastructure, banking, and fast-paced tech environments (pp. 1-3).Currently leading HR & Admin operations at JMD Railtech Pvt Ltd, where I independently oversee comprehensive statutory compliance (PF, PT, ESI, LWF, and Gratuity) for 200+ site employees across 7 major regional project sites, including Mumbai, Pune, Delhi, and Surat. Adept at mitigating project risks, executing multi-location payroll processing, resolving site-level labor grievances, and coordinating seamlessly with external contractors and government regulators .

HR/Admin at JMD Railtech Pvt Ltd (2025-11 – Present)

• Statutory Compliance: Managed complete PF, PT, ESI, LWF, and Gratuity compliance for 200+ site employees.
• Multi-Site Administration: Directed administrative operations and facility management across 7 major regional sites.
• Location Coverage: Supervised site HR operations in Mumbai, Pune, Surat, Bhopal, Indore, Delhi, and Saharanpur.
• Payroll Processing: Executed monthly payroll and tax deductions for the entire multi-location workforce accurately.
• Grievance Redressal: Resolved site labor conflicts and payroll issues promptly to ensure zero project delays.
• Lifecycle Management: Oversaw the entire employee lifecycle from recruitment and onboarding to retirement and exits.
• Multi-Site Administration: Directed administrative and facility operations across multiple company premises and site offices.
• Vendor Liaison: Coordinated with external vendors, contractors, and government authorities for smooth site functioning.

HR at Aieze Vertex Pvt Ltd (2023-04 – 2025-07)

Built and operationalized a scalable HR framework from the ground up for a fast-paced tech startup—drafted all essential formats and policies to support daily HR operations including onboarding, leave, payroll, attendance, and allowances. Enabled smooth, compliant, and employee-centric processes that supported rapid team growth and cross-functional collaboration.

• Achieved 100% cost savings in recruitment during FY 2024–25 by successfully closing strategic leadership roles—including CTO, Solution Architect, Business Head, and Content Manager—without engaging external consultancy services; leveraged internal networks, targeted outreach, and digital hiring platforms to optimize talent acquisition.
• Designed and implemented comprehensive HR policies covering leave management, payroll processing, attendance tracking, and employee allowances—ensuring compliance, operational efficiency, and mutual benefit for both employees and management.
• Implemented statutory compliance processes for Provident Fund (PF) and Gratuity with 100% documentation accuracy—ensuring full alignment with government regulations and labor laws. Established robust systems for timely filings, audits, and employee record management, contributing to a legally sound and transparent HR environment.
• Achieved a 70% reduction in income tax liability (Sector 192B) in FY 2024–25 compared to FY 2023–24—by completing and streamlining employee documentation in full compliance with government regulations. Ensured accurate classification, timely submissions, and optimized payroll structures to maximize legal tax benefits for the organization.
• Successfully transitioned employee data into Zoho Payroll & Zoho People HRMS platforms—streamlining employee data management and launching a self-service portal to simplify day-to-day HR interactions. Enabled faster access to personal records, leave applications, payroll details, and attendance tracking, significantly reducing manual HR workload and improving employee experience.
• Collaborated with the tech team to conceptualize and develop a custom HRMS software tailored to startup needs—successfully implemented core modules for attendance and leave management, enabling real-time tracking, employee self-service, and streamlined HR operations. Played a key role in defining functional requirements, testing workflows, and ensuring compliance with internal policies.
• Boosted team productivity and morale by introducing and implementing a monthly Employee & Peer Recognition Rewards Program—fostering a culture of appreciation, collaboration, and performance excellence across departments.
• Successfully organized and executed 100+ "Fun Friday" activities—including interactive games, quizzes, and mind-challenging exercises—to foster employee engagement, boost morale, and strengthen team culture in a fast-paced tech startup environment.
• Organized 4 high-impact trekking programs in collaboration with Indiahikes—including Chandrakhani Pass, Valley of Flowers, Kedarkantha, and one additional expedition—designed to boost employee motivation, resilience, and cross-functional coordination. Successfully positioned outdoor challenges as a strategic tool for team bonding and personal growth in a fast-paced tech startup environment.
• Organized regular festival celebrations to promote cultural diversity and inclusivity within the organization—enhancing employee engagement, cross-cultural understanding, and a vibrant workplace culture. These initiatives encouraged employees to share traditions, build stronger interpersonal connections, and celebrate the richness of India's multicultural heritage.
• Achieved 100% POSH compliance with zero complaints throughout the tenure—ensured timely submission of annual reports, quarterly Internal Committee (IC) minutes, and conducted regular employee training sessions to foster a safe, respectful, and legally compliant workplace culture.
• Contributed to company revenue growth and cost efficiency by hiring interns and transforming them into valuable long-term assets—ensured structured training, skill enhancement, and active involvement in live projects. This initiative reduced manpower costs while building a pipeline of fresh, high-performing talent aligned with company goals.
• Introduced a structured Learning & Development program by implementing a 50:50 cost-sharing model for online certifications via platforms like Udemy and LinkedIn Learning—empowering employees to stay updated with emerging technologies while reducing management pressure to hire externally for new skill requirements.
• Streamlined the performance management process by implementing multi-layered appraisal models—180°, 360°, and 720° feedback systems—to ensure unbiased evaluations based on skills, contributions, and behavioral competencies. Enabled transparent, data-driven appraisals that enhanced employee trust, accountability, and alignment with organizational goals.
• Led succession planning initiatives by actively coordinating with all Heads of Departments (HODs) to assess future talent requirements and map existing skill sets—ensuring leadership continuity, minimizing skill gaps, and aligning workforce capabilities with long-term organizational goals.
• Effectively managed daily employee conflicts and grievances for a workforce of up to 100 individuals—utilized active listening, empathetic engagement, and structured resolution channels to ensure timely closure with 0% pending cases reflected in MIS reports. Strengthened workplace harmony and trust through transparent communication and consistent follow-through.
• Successfully delivered skilled manpower within defined timelines for key government tenders—including Smart Classes, ICT Labs, and ITMS projects—ensuring smooth project execution, compliance with contractual obligations, and alignment with technical and operational requirements.
• Successfully managed office transition by ensuring clear and timely communication with employees regarding hybrid work arrangements, leave policies, and additional working hour requirements—facilitated smooth adaptation, minimized disruption, and maintained operational continuity across teams.
• Mentored 2–3 HR interns by delivering hands-on training in core HR processes, sharing practical insights, and guiding them through real-time operations—while simultaneously managing and supervising one HR Manager under my team. Successfully built a collaborative, high-performing unit during my tenure at Aieze, fostering skill development and operational excellence.
• Prepared and delivered monthly HR dashboards and analytical reports to management—highlighting key metrics such as attrition, retention, gender ratio, compensation gaps, and skill comparisons (required vs. existing)—to support data-driven decision-making and future workforce planning.
• Introduced Group Personal Accident (GPA) and Group Medical Coverage (GMC) policies integrated with Plum's wellness platform—ensuring comprehensive medical emergency support for employees and achieving 0% claim pendency through proactive documentation, timely coordination, and continuous monitoring.
• Successfully managed employee layoffs with full sensitivity and professionalism—ensured 100% compliance in the Full & Final (FnF) settlement process and proactively monitored any legal actions initiated by employees, maintaining transparency, timely documentation, and adherence to labor laws throughout the transition.

Assistant Manager HR at Citizen Cooperative Bank Ltd (2017-08 – 2023-02)

• Successfully managed the end-to-end recruitment cycle for Teller and Executive profiles—delivered all hires within defined timelines while implementing and securing a mandatory 2-year employment bond, ensuring long-term retention and alignment with organizational workforce planning.
• Efficiently processed monthly payroll by accurately integrating employee leave records, attendance data, and applicable deductions—ensuring timely disbursement, compliance with statutory norms, and zero discrepancies in salary calculations.
• Assisted senior leadership in managing RBI audits and ensuring full compliance with regulatory requirements—supported documentation, coordinated responses, and maintained accurate records to meet audit standards and timelines. Played a key role in aligning HR and operational practices with RBI guidelines, contributing to a smooth and successful audit process.
• Successfully led the end-to-end implementation of the Unified Payments Interface (UPI) process within the bank—handled documentation, testing, and deployment while single-handedly coordinating with RBI, technology teams, and government entities to ensure regulatory compliance, system integrity, and timely rollout.
• Successfully organized and executed the company's 25th Anniversary celebration, managing end-to-end arrangements for a gathering of over 400 attendees—including logistics, vendor coordination, hospitality, and program flow. Received formal recognition from senior management for delivering a seamless, high-impact event that reflected the organization's values and culture.
• Consistently maintained accurate Minutes of Meeting (MoM) records—ensured timely documentation, formatting, and delivery to all branch managers, supporting clear communication, accountability, and follow-through across departments.
• Led critical change management initiatives during the COVID-19 pandemic—implemented emergency leave policies, transitioned to hybrid/remote working models, arranged safe transportation for essential staff, launched wellness programs and vaccination camps, and managed layoffs with full compliance and empathy. Ensured business continuity while prioritizing employee safety and organizational resilience.

Sales Coordinator at HDFC Bank Ltd. (2015-10 – 2017-08)

• Led the North Region team for Loan Against Securities (LAS) and Equipment Leasing (EL), managing 12 branch managers and 40 executives—ensured timely target achievement through strategic planning, performance tracking, and continuous coordination across locations. Successfully drove operational efficiency and sales execution in a high-pressure environment.
• Coordinated effectively with customers and internal departments to ensure timely completion of documentation and resolution of discrepancies post file login—streamlined communication, minimized delays, and maintained compliance with operational and regulatory standards.
• Facilitated seamless onboarding for new joiners by guiding them through portal-based documentation and induction processes—while simultaneously managing branch-level administrative tasks to ensure operational readiness and employee support.
• Gained hands-on experience during India's demonetization phase in the early stage of my career—adapted quickly to sudden operational pressure, learned to manage high-volume customer interactions, and developed resilience and problem-solving skills in a fast-changing financial environment.

MBA in Human Resources Management – Sikkim Manipal University (SMU) (2013-08 – 2013-08)

B.A. in Humanities – Ch Charan Singh University (CCSU) (2004-06 – 2004-06)