Member of Technical Staff at ClearFeed (2025-10 – Present)
Owned end-to-end delivery of enterprise features and architected critical systems for compliance and performance.
- Owned end-to-end delivery of 10+ enterprise features, contributing ~$70k in ARR in direct collaboration with the CTO.
- Architected an event-driven audit logging system deployed across all ClearFeed accounts, using an action dispatcher, async listener, and a batch processor that flushes 10,000+ structured logs/day to the database, with CSV export for compliance reporting.
- Hardened the SQS-backed async worker pipeline with payload validation, idempotency keys, and dead-letter queue handling, cutting worker failure rate by 65% and eliminating silent message loss.
- Built a bulk import API to migrate tickets from competing platforms, unblocking stalled enterprise deals with idempotent writes, transformation, and per-record error handling across 100,000+ tickets at launch.
- Reduced AI Agent escalations by 30% by implementing query classification filters, prompt engineering guardrails, and RAG tuning to cut hallucinated and out-of-scope responses.
Backend Developer at Ringover (2023-06 – 2025-10)
Shipped features across a Go monolith serving 350,000+ active users and built critical backend services.
- Shipped features across a Go monolith serving 350,000+ active users, including real-time activity indicators and database optimization for high-traffic pages.
- Built Ringover's Statistics Service in Node.js from the ground up, designing an ETL pipeline that consolidated data from multiple source tables into TiFlash fact tables, reducing query response time by 78% and saving ~$2,500/month in infrastructure, with multi-timezone support for accurate reporting.
- Built Ringover's first automated email delivery service in Node.js/gRPC with multi-provider workflows (Gmail, Outlook) and queue-based retry logic, achieving 99.5% delivery success with sub-minute webhook processing across thousands of daily emails, mentoring junior developers on distributed systems patterns.
- Re-architected Ringover's webhook processing from a PHP bottleneck to Go, cutting latency by ~40% across 15+ event types with typed schema validation, per-resource HMAC verification, and real-time routing.
Backend Developer Intern at Ringover (2022-02 – 2023-05)
Built caching and CRM synchronization solutions to improve API performance and reliability.
- Built Redis middleware caching auth tokens across 100,000+ daily CRM API calls to Salesforce and Pipedrive, preventing rate-limit blocks and cutting auth overhead by 30% CPU.
- Designed a bidirectional CRM sync with Salesforce and Pipedrive using RabbitMQ async processing and conflict resolution, cutting sync errors by 90%.
