Nithin M

To work in an exciting and professional environment of an organization with learning, development and growth possibilities, and serve the organization by utilizing strong Organizational abilities and business experience.

Deputy Manager - Flyjac Logistics A Hitachi Transport System - Chennai

(2016-01)

Operational and customer service responsibilities for export shipments coordination, logistics management, and compliance documentation.

• Operational Duties include coordination with shippers, truckers, steamship lines and Agent offices for the export of shipments.
• Arranging for pick-up or inland transportation, booking, follow-up with tracking and tracing till goods arrive final destination
• Customer Service Responsibilities include maintaining communication with vendor shipper, customer, carrier and overseas offices throughout the process and choosing proper routing appropriate to the customer's needs
• Negotiate cost-effective rates with service providers to ensure maximum profitability.
• Maintain SOP (standard operating procedures) and customer profiles including key contacts, special requirements, contract rates and preferred routings/services/carriers
• Compliance enabled Documentation process end to end (Shipping Instruction submitting to Liner(MBL), HBL preparations and till BL Releasing
• Participate in quotes, Attend Inquiry from Customers & Overseas offices and Ensure the business is Secured.
• Immediately report problems, operation disputes or discrepancies to supervisor manager, divisional manager or branch manager
• Resolve issues respective to meeting client requirements, data input- general customer service inquiries related to tracking & tracing
• Resolve billing discrepancies and discrepancies against client SOP's

Documentation Executive - M/s MTL MARINE TRANS LOGISTICS PVT LTD - Chennai

(2011-02-06 - 2016-01)

Documentation and logistics support for import/export operations, including customs documentation and container management.

• Applying Container Release Order to the customers
• Post Form 13 to Customes House Agent
• Shipping Bill Entry
• Invoice raise to the customers
• Prepare Export General Manifest
• Prepare Import General Manifest
• Prepare Mates Receipt
• Issue Delivery Order to the customers
• Prepare monthly container inventory.
• Agent co-ordination

B.Com - Commerce - University of Calicut

12th - State Board

Diploma - Shipping & Logistics - Kerala