Nitish Sharma

Strong working experience on SAP Products like SAP ECC, S/4HANA, SAP BTP, S/4HANA PC, HANA Cloud, RISE with SAP, Solution Manager, Web Dispatcher and Cloud Connector. Managed and maintained 4+ SAP system Landscapes across multiple business units. Administered and provisioned SAP BTP tenants and sub-accounts, managing multiple environments to support development, QA, and production solutions.

SAP Basis Administrator at Accenture Solutions (2022-06 – Present)

• Strong working experience on SAP Products like SAP ECC, S/4HANA, SAP BTP, S/4HANA PC, HANA Cloud, RISE with SAP, Solution Manager, Web Dispatcher and Cloud Connector.
• Managed and maintained 4+ SAP system Landscapes across multiple business units.
• Administered and provisioned SAP BTP tenants and sub-accounts, managing multiple environments to support development, QA, and production solutions.
• Setup CI/CD pipelines with Cloud Transport Management Tools.
• Custom IdP SSO setup and management for SAP BTP.
• Installation and configuration of SAP ECC 6.0 EHP7 on RHEL 6.0 with Oracle 12.
• Experience with Oracle and HANA DB (Installation and Administration).
• High availability and Disaster Recovery setups for critical systems contributing to a 99.9% up-time target for critical business operations.
• Maintained and verified HANA System Replication (HSR) configurations (e.g., synchronous/asynchronous modes) to ensure minimal RTO and RPO during failover testing.
• Migration of ECC systems from on-premise (AIX) to Azure Cloud (Linux) significantly improved the performance and availability of the systems.
• Successful implementation of SP upgrades, HANA SPS and revision upgrades, Kernel Upgrades and Oracle SBP upgrades to mitigate vulnerabilities and stay compliant.
• Implemented Single Sign-On (SSO) for SAP systems using SNC or SAML to enhance user experience and security.
• Optimized system performance parameters and resource allocation for dialog and background work processes, resulting average decrease in system response time.
• SAP Cloud Connector installation and configurations.
• Timely Reorganization of Technical Tables to ensure enough free space in Tablespaces using BRTOOLS.
• Managed and configured SAP Web Dispatcher for load balancing, reverse proxy functionality.
• Thorough analysis and implementation of SAP Notes, Vulnerabilities and KBAs.
• Managing SSL/TLS certificate renewals (STRUST management).
• Proactively managed HANA database growth by monitoring Indexserver memory and /hana/data volume usage, implementing Lifecycle Management principles for large tables to optimize storage costs.
• Managed operations, patching and health of SAP S/4HANA systems loaded under RISE with SAP offering.
• Managed complex Transport Routes and Transport Layers across multi-tier landscapes.
• Successfully performed system copies/refreshes to maintain data synchronization across landscapes.
• Proactively applying Root Cause Analysis and strong troubleshooting skills significantly reduced recurring system issues while decreasing average resolution time for high-priority incidents.
• Skilled in using OS-level commands (Linux/RHEL) and logs for diagnosing resource utilization issues, file system errors, and troubleshooting background process failures.
• Authored and maintained detailed Runbooks and Standard Operating Procedures (SOPs) for core Basis tasks, improving team efficiency and knowledge sharing.

Application Development Associate at Accenture Solutions (2022-04 – 2023-05)

• Actively monitored SAP Landscapes systems across multiple environments.
• Configured and maintained Control-M Agents on Linux servers to execute SAP background jobs.
• Set up background jobs via Control-M for standard SAP programs as per requirements.
• Implemented and maintained proactive health checks of SAP Systems (e.g., file system usage, background process logs, workload analysis).
• Utilized SAP tools like SM50 (Work Process Overview), SM21 (System Log), ST04 (Workload Monitor), and ST22 (ABAP Dumps) for first-level troubleshooting and performance issue diagnosis.
• Successfully resolved critical background job failures during peak business hours, minimizing impact on downstream business processes and reporting.
• Designed and maintained real-time dashboards for critical business jobs, providing immediate visibility and status updates to stakeholders.

Integrated B.Tech and M.Tech in Chemical Engineering – Galgotias University (2015 – 2020)

Class 12 in CBSE Board – Vishwa Bharati Public School (2015)

Class 10 in CBSE Board – Vishwa Bharati Public School (2013)