Sr. District Sales Manager - Home Credit India Finance Pvt. Ltd.
(2025-03 - 2025-07)
- Sales & Market Expansion: Driving overall sales performance and expanding market reach through strategic initiatives.
- Leadership & Mentorship: Leading high-performing sales teams and providing mentorship to achieve and exceed goals.
- Partnership Management: Cultivating and managing relationships with channel partners and retail networks to maximize conversion rates.
- Operational Excellence: Utilizing data analysis to optimize regional operations and ensuring strict adherence to regulatory and organizational compliance standards with Managing customer inquiries, ensure satisfaction, and uphold company standards for risk and delinquency levels.
Assistant Sales Manager - Aviom India Housing Finance - Nawada, Bihar
(2024-03 - 2025-07)
- Managed a team of loan officers at Aviom India Housing Finance Private Limited in Nawada, Bihar.
- Conducted customer interviews to understand financial needs and goals, providing expert advice on loan products.
- Built strong customer relationships, met sales targets, and ensured timely & effective recovery using field recovery processes.
Branch Manager - Fino Payment Bank
(2022-12 - 2024-03)
- Managed branch operations and sales with leading a team of CRO's & CSO's.
- Oversaw Personal Loan, LAP, and Home Loan.
- Successfully handled more than 3700 existing merchants, including CASA, AEPS, CMS, INSURANCE, DMT, APY, PMJJBY.
District Head - Edvizo Media Pvt. Ltd
(2022-05 - 2022-12)
- Managed and coordinated Block admin activities to register over 12,000 students for scholarship exams, ensuring safe exam administration.
- Oversaw the counseling process for qualified students, informing them of their scholarships and generating top revenue in the sales team.
- Tracked and handled all Block admin activities in the District to ensure smooth operations and successful outcomes.
Territory Sales Manager - Shiv Enterprises - Nawada, Bihar
(2021-01 - 2022-03)
- Led a team of field officers at Shiv Enterprises in Nawada, Bihar to visit existing clients, maintain sales targets, track daily activities, source new clients, and acquire existing clients.
- Ensured business growth, customer satisfaction, and data/report accuracy for the company's sales operations.
Senior Customer Support - Hero Motocorp Pvt. Ltd
(2019-08 - 2020-12)
- Resolved 200+ weekly customer inquiries via phone and email, consistently exceeding targets.
- Pioneered development of improved system for following up with unsatisfied customers, reducing customer churn by 6%.
- Proposed more efficient call script to reduce average customer handling time, wellreceived and implemented by management.
Learner Facilitator/Administrator - Bihar Skill Development Mission
(2018-04 - 2019-06)
- Instructed students with lectures, demonstrations, and discussions, conducting regular tests to evaluate progress.
- Implemented teaching methods and materials to enhance student learning outcomes.
- Achieved high student engagement and improved learning outcomes through interactive teaching methods.
