Noor Ilahi

Hello there,

I have almost 8 years of experience in IT Services Management industry. I worked for US/UK/APAC clients in IT Operations projects. Managing the team, make sure the that the tasks are completed without any error. Reports and Dashboard.

Skills: ITIL, Salesforce Administrator, Active Directory, Office 365 admin, RPA.

Ticketing Tools used : ServiceNow, BMC remedy, JIRA, etc.

Hello there,

I have almost 8 years of experience in IT Services Management industry. I worked for US/UK/APAC clients in IT Operations projects. Managing the team, make sure the that the tasks are completed without any error. Reports and Dashboard.

Skills: ITIL, Salesforce Administrator, Active Directory, Office 365 admin, RPA.

Ticketing Tools used : ServiceNow, BMC remedy, JIRA, etc.

Certification: Salesforce Administrator and App Builder

Ongoing Certification: RPA (Robotic Process Automation)

I had completed the B.Tech with C.S.E in 2013.