Nowsath Kurbance
Senior Technical Support Engineer
Talent
Bengaluru, Bengaluru UrbanMember since March 8, 2023
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About
- A professional with over 8.9 years of experience as Application Support (L2 and L3 )and Software Testing, currently associated with Smarsh in supporting Conduct Surveillance Applications for investment banking customers.
- An effective communicator with demonstrated abilities in motivating team members to maintain deliverables as per the SLA for performance excellence and client satisfaction
- Lead Application Support Engineer with comprehensive experience in process improvements, trouble shooting, Root cause analysis and solution recommendation.
- Experienced with micro services and DevOps tools Jenkins, Docker, Kubernetes, SUSE Rancher (RKE), and cloud exposure to Google Cloud Platform.
- Knowledge of Infrastructure as code tools Terraform and Ansible.
- Hands on experience on Linux/Unix support including Red Hat Enterprise Linux, CentOS system administration, OS configuration and troubleshooting, experience on live server support and troubleshooting.
- Experience on Apache/Nginx, Tomcat, Kafka, Network and Server monitoring tool like Prometheus, Grafana, Elastic, Kibana, FluentD etc.
- Experience in writing queries in relational and NoSQL database technologies Oracle, MySql and MongoDB.
- Automation of repeated task experience with Python, Shell Scripting and Robotic Process Automation using UiPath tool.
- Multiple go live experience with multiple products and different clients.
- Debugging skills of JAVA based applications, XML, JSON, SOAP, HTTP and Restful Web services.
- ITIL V4 Certified professional.
Experience
- A professional with over 8.9 years of experience as Application Support (L2 and L3 )and Software Testing, currently associated with Smarsh in supporting Conduct Surveillance Applications for investment banking customers.
- An effective communicator with demonstrated abilities in motivating team members to maintain deliverables as per the SLA for performance excellence and client satisfaction
- Lead Application Support Engineer with comprehensive experience in process improvements, trouble shooting, Root cause analysis and solution recommendation.
- Experienced with micro services and DevOps tools Jenkins, Docker, Kubernetes, SUSE Rancher (RKE), and cloud exposure to Google Cloud Platform.
- Knowledge of Infrastructure as code tools Terraform and Ansible.
- Hands on experience on Linux/Unix support including Red Hat Enterprise Linux, CentOS system administration, OS configuration and troubleshooting, experience on live server support and troubleshooting.
- Experience on Apache/Nginx, Tomcat, Kafka, Network and Server monitoring tool like Prometheus, Grafana, Elastic, Kibana, FluentD etc.
- Experience in writing queries in relational and NoSQL database technologies Oracle, MySql and MongoDB.
- Automation of repeated task experience with Python, Shell Scripting and Robotic Process Automation using UiPath tool.
- Multiple go live experience with multiple products and different clients.
- Debugging skills of JAVA based applications, XML, JSON, SOAP, HTTP and Restful Web services.
- ITIL V4 Certified professional.
Education
Bachelor of Engineering specialized in Computer Science
