Nrailungle Pame

Enthusiastic and customer-focused hospitality professional with hands-on experience in food and beverage service at premium establishments. Seeking a challenging role where I can contribute to guest satisfaction, uphold service excellence, and grow professionally in a dynamic team environment.

Guest Service Associate - F&B Service - FAIRMONT MUMBAI

(2025-08-01 - 2026-06-20)

• Greeting and assisting guests in a restaurant setting, taking drink orders, refilling beverages, and ensuring a clean and welcoming dining environment. Clearing tables, responding promptly to guest needs, and supporting smooth buffet operations with multitasking and communication skills.

Waitress - GRAND HYATT HOTEL MUMBAI & RESIDENCES

(2022-09-14 - 2025-07-07)

• Greeted and seated guests, ensuring a pleasant dining experience through attentive service and professional presentation of the dining area
• Collaborated with kitchen and service staff to maintain smooth operations, addressed guest queries effectively, and promoted menu items while upholding hygiene and safety standards.

HSSLC - GOVT.HIGHER SECONDARY SCHOOL JALUKIE (2017)

HSLC - GOVT.HIGHER SECONDARY SCHOOL JALUKIE (2015)

DDU-GKY Project - Tourism and Hospitality - Bhawani Marketing Private Limited (2022)