Senior Sales Associate — Fashion Retail - Bestseller Retail India Pvt Ltd - Bengaluru, Karnataka
(2025-04)
- Consistently ranked top performer in-store and across the South region in most months, styling customers on the latest trends and driving upselling and cross-selling across the store's full business.
- Served a full customer spectrum — men, women, and kids, building genuine, lasting client relationships that turned first-time shoppers into repeat customers.
- Built strong bonding with colleagues across the floor, creating a collaborative team culture that showed up directly in consistent store-wide sales performance.
- Maintained visual merchandising standards for Selected Homme, Jack & Jones, Vero Moda, and ONLY, developing a deep understanding of each brand's target customer, marketing strategy, and product knowledge to sell more effectively across all four.
- Reported store KPIs (conversion rate, UPT, average bill value) directly to store management, using the data to sharpen upsell and add-on-sale conversations with clients.
Production Officer - Accelerated Freeze Drying Co. Ltd - Bengaluru, Karnataka
(2024-08 - 2025-02)
- Ran daily operations for a 120-person shift workforce, scheduling resources and material flow in real time — the same floor-command skill needed to run a busy retail shift.
- Cut material shortages by raising and tracking indent requests against live stock data, coordinating replenishment timelines with stores — directly analogous to purchase-to-delivery follow-up.
- Delivered audit-ready compliance (HACCP/GMP/FSMS) across every shift, producing zero major non-conformances during tenure.
- Ran laboratory analysis of RM and FG per FSSAI regulations, holding quality consistently to customer specification while controlling the production floor for food safety and output.
- Lifted man and machine productivity by enforcing SOPs and driving CAPA, HACCP, and GMP disciplines across the floor, closing gaps before they reached the customer.
Quality Assurance Associate - Tata Consumer Soulfull Pvt Ltd - Bengaluru, Karnataka
(2023-04 - 2024-07)
- Trained 90 people (10 operators + 80 shopfloor workers) on execution standards, building a repeatable onboarding process still in use after handover.
- Validated specifications for every export-grade SKU produced, coordinating R&D, production, and logistics to keep zero specification failures on export lines.
- Supported FSSAI regulatory audits end-to-end through documentation ownership and floor verification — passed without major findings.
- Ran laboratory analysis of RM and FG per FSSAI regulations, maintaining quality to customer requirements through consistent SOP adherence and floor control.
- Drove man and machine productivity alongside food safety and quality by embedding CAPA, HACCP, and GMP into daily floor operations.
Quality Assurance Executive - CG Foods India Pvt Ltd - Guwahati, Assam
(2020-12 - 2022-03)
- Led a 10-member quality team across 3 production lines and 150 staff, clearing every batch through structured checks — a direct parallel to GRN/GRIR-style reconciliation.
- Ran laboratory analysis of RM and FG against FSSAI regulations and customer-specific quality requirements, keeping every batch within specification before floor release.
- Controlled the production floor for food safety, quality, and man-machine productivity using CAPA, HACCP, and GMP frameworks, backed by consistent SOP adherence across every shift.
- Closed process deviations through root cause analysis, cutting recurring issues via corrective action plans tracked to completion.
Summer Intern - Britannia / Soonandaram Foods Pvt Ltd - Mangaldoi, Assam
(2019-06 - 2019-07)
- Ran RM & FG quality analysis in the QC lab; findings were adopted into the team's standard process review.
Research Intern - TOCKLAI Tea Research Institute - Jorhat, Assam
(2018-12 - 2019-01)
- Quantified polyphenol content across 4 tea varieties, producing datasets published in the institute's annual research report.
