Senior Fashion Consultant - Bestseller Retail India Pvt. Ltd. - Bengaluru, India
(2025-01)
Multi-brand store | Brands: Jack & Jones · Vero Moda · Only · Selected Homme · Name It
- Consistently ranked in the top 10% of consultants store-wide for monthly sales targets, achieving 110–120% of individual quota across consecutive quarters.
- Grew personal Average Transaction Value (ATV) by ~25% through proactive cross-selling and outfit bundling — upselling accessories, layering pieces, and wardrobe completes on every interaction.
- Drove Units Per Transaction (UPT) from 1.6 to 2.3 over 6 months by mastering product pairings and 'complete the look' storytelling across 5+ international brands.
- Built a returning customer base through personalised styling consultations and WhatsApp follow-ups, contributing to measurable repeat footfall on new arrivals and sale events.
- Led visual merchandising resets for key brand bays during seasonal launches, improving product discoverability and contributing to a 15% increase in zone sell-through rates.
- Trained and mentored 3 junior sales associates on brand guidelines, customer engagement techniques, and EOSS protocols — reducing onboarding time by 30%.
- Managed high-volume footfall during sale events (EOSS, Festive, BOGO) with zero escalation complaints, maintaining NPS above store average by prioritising swift resolution.
- Coordinated with warehouse and floor team to ensure replenishment accuracy; reduced stock discrepancy incidents by flagging fast-moving SKUs proactively.
Sales Associate - RedTape - Bengaluru, India
(2023-01 - 2024-12)
- Delivered attentive, floor-level customer service, guiding shoppers through product selection to build a positive in-store experience.
- Supported day-to-day sales operations, assisting customers from initial browsing through to purchase.
- Built product knowledge across the RedTape footwear and apparel range to make informed recommendations to customers.
- Contributed to a customer-first store environment, helping maintain service standards during peak footfall periods.
Social Media Marketing Intern - Bioenzymes Entrepreneurs Academy of India - Bengaluru, India
(2022-01 - 2023-12)
- Planned and published weekly content calendar across Instagram and LinkedIn, growing engagement rate by 35% over 3 months.
- Drafted copy for 20+ campaign posts aligned with brand voice — building foundational content strategy skills directly applicable to brand retail storytelling.
Development Associate - Wealth Blasters - Bengaluru, India
(2022-01 - 2022-12)
- Supported client outreach and database management; developed strong communication and lead-nurturing skills used daily in fashion retail consultations.
