People Operations @Stripe
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HR and Operations professional with experience working across tech MNCs and supporting global teams in dynamic, fast-paced environments. Experienced in a wide range of HR functions including employee relations, benefits, operations, process improvement, and quality assurance. I'm passionate about using technology and automation to simplify work, enhance accuracy, and improve the overall employee experience.
Known for being adaptable, proactive, and solution-oriented, I enjoy taking on new challenges, driving process excellence, and building scalable, long-term systems that help people and teams work smarter together.
Delivered cross-functional impact through initiatives like global background verification audits, re-built the background check audit process from scratch for airtight regulatory compliance, HR systems testing, and Workday feature enhancements, contributing to reduced process errors and stronger compliance. Independently automated manual workflows using AI tools to code scripts and develop custom AI and Google Apps Script solutions, resulting in a significant reduction in AHT from 40 minutes per day to just 3 minutes per day for the respective processes. This automation also increased accuracy and ensured timely allocation with a 0% error rate. Supported high-volume operational demands, ensuring seamless service delivery and adherence to quality standards during critical business periods.
Lifecycle management, New Hire Approval, Workday Data change, Employment Verifications, Launching and completing BGV, Workday Inbox management, Employee Case handling, Case Queue Management, Workday Access issues, Creating Orgs and managing Org changes, Geo Transfer, Mortgage letters, Equity Audits, BGV Audits, SOP enhancements, Salesforce platform enhancements, resolving Integration errors for Greenhouse recruitments. Manage global benefits for EMEA, APAC & AMER as end-to-end benefits operations across new hire enrollments, life event changes, transfers, and terminations, ensuring seamless employee experience and compliance with policy timelines.
Bachelors of Commerce (Hons) - Finance & Accounting
