Olimathy Ravi

Strategic and results-driven Business Analyst with 3+ years of experience in CRM, Edu-Tech, and Agile Product Management. IIBA-CCBA certified with hands-on expertise in requirement elicitation, stakeholder collaboration, backlog management, and UAT coordination.

Business Analyst at Social Outsights (2024-06 – Present)

Worked closely with the internal CRM implementation project to understand the business scope, analyze business and functional requirements, and segregate them into high-level and low-level requirements.

• Performed Requirement Gathering, Gap Analysis, go-live assistance till post implementation support, and functional testing.
• Deliverables included user stories, acceptance criteria, sprint backlog documentation, process flow diagrams, wireframes, solution hand-off, and UAT support.
• Applied MoSCoW prioritization techniques to optimize delivery roadmaps, reducing delays by 12%.
• Reduced manual project tracking efforts by 50% and improved visibility into client servicing, project status, and task ownership through process automation.
• Software development life cycle through effective communication and stakeholder engagement.

Associate Business Analyst at Social Outsights (2023-06 – 2024-05)

Gathered and analyzed business requirements for EduTech software enhancement initiatives, focusing on improving usability, and operational efficiency across the platform.

• Owned and prioritized the product backlog for the EduTech platform, ensuring timely delivery of new features and improvements in sprint cycles.
• Performed Requirement Gathering, Gap Analysis, go-live assistance till post implementation support, and functional testing.
• Deliverables included user stories, acceptance criteria, sprint backlog documentation, process flow diagrams, wireframes, solution hand-off, and UAT support.

BCOM Honours – Shri Shankarlal Sundarbai Shasun Jain College (2023)