Omkar Bawadekar

Results-driven professional with 4 years of experience in Banking & Financial Services (BFSI) and Human Capital Management (HCM) applications. Experienced in Manual Testing, Functional Testing, SIT, UAT, Regression Testing, SQL, Jira, and Agile Scrum. Strong knowledge of Asset Based Finance (ABF), loan servicing, account maintenance, client onboarding, data validation, compliance, and defect management.

Skilled in requirement analysis, test case design, cross-functional collaboration, and delivering high-quality solutions in Agile environments.

Quality Analyst at PM AM Corporation (2025-09 – Present)

Performed Manual Testing, Functional Testing, SIT, Regression Testing, and UAT for a Human Capital Management (HCM) application used by a U.S. Police Department.

• Validated Police Onboarding workflows, including candidate registration, document verification, approvals, and employee profile creation.
• Tested Training Management modules by verifying course assignments, certifications, completion tracking, and compliance requirements.
• Validated Digital Forms and Policy Management modules, ensuring accurate form submission, approval workflows, policy allocation, acknowledgments, and version control.
• Designed and executed test cases based on BRDs, FRDs, and user stories while ensuring complete requirement traceability.
• Performed backend data validation using Oracle SQL and logged defects in Jira, collaborating with developers and business analysts for timely resolution.
• Conducted role-based access control (RBAC) testing to verify user permissions for Officers, Supervisors, HR, and Administrators.
• Participated in Agile Scrum ceremonies, supported UAT, release validation, and maintained test documentation to ensure high-quality software delivery.

Asset Based Finance (ABF) Analyst at Tata Consultancy Services (TCS) (2021-12 – 2025-07)

Processed pre-registration and post-registration activities for Asset Based Finance (ABF) loan accounts, ensuring accurate setup, maintenance, and servicing in accordance with established operational procedures and regulatory requirements.

• Managed end-to-end loan account maintenance, including customer onboarding support, account modifications, payment processing, settlement requests, loan servicing, and account closure activities while adhering to defined Service Level Agreements (SLAs).
• Verified customer information, loan documentation, collateral details, and supporting documents before processing transactions, ensuring compliance with internal controls, KYC requirements, and banking policies.
• Processed client instructions related to loan servicing, account updates, repayments, and maintenance requests with a high level of accuracy while consistently meeting turnaround time (TAT) and SLA commitments.
• Responded to client and internal stakeholder inquiries regarding Asset Based Finance accounts, providing timely resolution and maintaining a high standard of customer service.
• Performed data verification and authorization of customer and loan information entered into banking systems, ensuring data integrity, operational accuracy, and audit readiness.
• Collaborated with Credit Operations, Collections, Underwriting, Risk, and Back-office teams to resolve complex loan servicing issues and escalations, improving operational efficiency and reducing resolution time.
• Monitored operational controls, compliance standards, and risk procedures while identifying and escalating high-priority or risk-sensitive cases through appropriate escalation channels.
• Maintained accurate operational records, customer correspondence, and supporting documentation to facilitate regulatory compliance, internal audits, and document archiving.
• Participated in User Acceptance Testing (UAT) for Asset Based Finance system enhancements by validating business requirements, executing test scenarios, documenting defects, and supporting successful implementation of new functionality.
• Assisted in quality assurance activities by reviewing processed transactions, identifying process gaps, and supporting managers in maintaining high operational accuracy and compliance standards.
• Identified recurring operational issues and recommended process improvements that enhanced workflow efficiency, reduced processing errors, and improved overall client experience.
• Supported business continuity activities, training initiatives, system testing, and cross-functional projects while ensuring compliance with Citi policies, operational procedures, and regulatory guidelines.

MBA/PGDM in Marketing – Dr D Y PATIL Management School (2022)

B.B.A/B.M.S in Management – Shivaji University, Maharashtra (2018)