MIS Executive - LOT Mobiles Private Limited - Madhapur
(2023-11)
Experienced MIS Executive specializing in Sales MIS at Lot Mobiles Pvt Ltd, skilled in data analysis and providing actionable insights to drive business decisions. Proven ability to enhance operational efficiency through effective data-driven strategies.
- Designed and delivered daily, weekly, and monthly sales MIS reports to monitor performance metrics.
- Conducted sales versus closing analysis to identify inefficiencies and recommend process improvements.
- Created comprehensive trend reports for model, year, and month comparisons to uncover actionable insights.
- Developed monthly review files consolidating key sales patterns and metrics for executive decision-making.
- Administered incentive programs for 300–400 sales team members, calculating payouts based on multiple performance factors.
- Distributed hourly MIS updates to the sales team, enabling real-time performance tracking and alignment with targets.
- Established objectives for new products and weekly goals to enhance sales team accountability.
- Produced day-wise sales reports across various metrics, supporting rapid analysis and informed decision-making.
- Generate HR MIS reports, analyzing pre- and post-joining performance, batch-wise performance, and resignation trends at store and employee code levels, to inform workforce strategies.
- Monitor training MIS, tracking pre- and post-training performance, day-wise progress for up to 90 days, and batch-wise outcomes to assess training impact.
- Manage extensive customer and sales data from 2016 onward, supplying tailored datasets to customer care for outreach, and to marketing for new product promotions and campaigns.
MIS Analyst - Khan Marketing Services
(2016-04 - 2023-11)
Efficiently Worked as MIS Analyst for Various portfolio's at Khan Marketing Services: Aircel (Collection), Reliance (Collection), Hathway Broadband (Retention), Paytm (KYC), Tata Tele Services (Collection-SME& Retail)
- Preparing Day to Day Reports as per client Requirements
- Daily publish collection reports, Agent performance report, Agent productivity report, Attendance report and etc.
- Publishing Daily, Weekly, Monthly, Quarterly, Halfyearly & Yearly Performance Reports
- Manage employee information changes
- Manage scheduling process
- Daily publish the activation reports, allocating the Data to the team, and send the Zone Wise DashBoard Reports.
- Preparing Day to Day KYC Report's(SLA of KYC's) for Paytm Process
- Automated Reports and files for easy and quick process
- Established and nurtured client-facing relationships to determine business needs and drive solution development.
- Harnessed company data to build analytics, identify issues and provide pragmatic solutions, driving business growth.
- Supported and aligned efforts to gather, document and interpret client requirements to drive system development and meet clients' needs.
- Utilized process data to generate reports and articulate ideas and viewpoints to senior management.
- Specified processes for maintaining project documentation, managing scopes and adjusting work schedules for on-time delivery of tasks and milestones.
- Managing Dialer Application- Calls Upload, Feedback Download, APR & More.
MIS Analyst - Corpone Staffing Solution
(2014-05 - 2016-03)
Upgraded myself from CCE to DME to MIS.
- Worked as MIS Analyst for 6 Months-Collections Process (Aircel)
- Preparing Day to Day Aircel Client reports.
- Daily publish collection reports, Agent performance report, Agents productivity report, Attendance report and etc.
- Worked as DME (Data Management executive) for 4 Months
- Worked as a Customer Care Executive for Various Inbound and outbound process For 12 Months at Corpone Solutions Pvt Ltd
- Managing Dialer Application- Calls Upload, Feedback Download, APR & More.
