Omkar Khodke
HR Systems & Support Analyst | Workday HRIS & HCM (Functional)
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About
Dedicated HR Systems & Talent Operations Analyst with specialized proficiency in Workday HCM and end-to-end incident management workflows. Leveraging experience across Infosys and boutique consultancies, I streamline system lifecycles from user query resolution to maintaining high data integrity. Adept at aligning human capital processes with robust HRIS tools and data-driven insights.
Actively expanding expertise in ServiceNow to bridge complex system architecture with user-centric support in fast-paced enterprise environments.
Experience
Associate Consultant - Infosys
(2025-03 - 2026-03)
- Workday HCM Specialization: Managed Workday HCM support for over 1,500 enterprise employees, focusing on Core HR and Compensation modules while maintaining 99% data accuracy and integrity.
- System Support & Configuration: Managed functional support for HCM modules, resolving system-related user incidents with a 25% reduction in average ticket resolution time.
- ETA Support & Technical Documentation: Provided dedicated Education, Training, and Assessment (ETA) support, ensuring seamless knowledge transfer for internal teams while authoring 20+ troubleshooting guides and knowledge base articles.
HR Recruiter - Askpyramid.Co
(2024-09 - 2025-01)
- End-to-End Talent Acquisition: Managed the full recruitment lifecycle, including strategic sourcing, profile screening, and coordinating multi-level technical and leadership interviews.
- Incident Resolution: Resolved service requests and queries, documenting issues within ticketing workflows to ensure rapid resolution and SLA adherence
BDE & HR Recruiter - Mentor Consultancy
(2021-05 - 2022-01)
- Strategic Sourcing & Liaison: Acted as a primary consultant to identify, screen, and manage candidate pipelines while facilitating seamless recruitment processes.
- Strategic Partnerships: Spearheaded business development efforts by establishing formal recruitment partnerships with high-profile corporate clients
Education
Master of Business Administration (MBA) - Human Resources & Marketing - AIMS (2022 - 2024)
BCCA - Commerce & Computer - RS Mundle (2017 - 2021)
