Analyst – SAP SuccessFactors RCM at Deloitte South Asia LLP (2025-01 – Present)
- Configured and supported SAP SuccessFactors Recruiting Management (RCM), Recruiting Marketing (RMK), and Onboarding modules.
- Worked on Recruiting Templates Configuration including Job Requisition, Candidate Application, Offer Details, and Candidate Profile templates.
- Developed and maintained XML templates for recruitment processes and onboarding workflows.
- Configured permission roles, permission groups, and recruiting settings.
- Conducted UAT testing, issue analysis, and production migration activities.
- Supported recruiters with candidate application issues, posting links, and offer letter configurations.
- Worked on high-volume recruitment configurations including evergreen requisitions and quick applications.
- Collaborated with cross-functional teams during implementation and support phases.
- Assisted in troubleshooting production issues and resolving configuration defects.
- Performed configuration documentation and knowledge transfer activities.
Apprentice at Deloitte South Asia LLP (2024-06 – 2025-01)
- Shadowed live implementation and support projects under senior consultants to understand SAP SuccessFactors RCM processes and configurations.
- Learned end-to-end recruitment lifecycle testing in SAP SuccessFactors development instances.
- Worked on candidate hiring flow validation including requisition creation, application process, interview stages, and offer process testing.
- Assisted in XML configuration analysis and system testing activities.
- Participated in defect tracking, test case execution, and UAT support activities.
- Supported documentation preparation and configuration review sessions with internal teams.
SAP SuccessFactors RCM Analyst at Deloitte South Asia LLP (2022-08 – 2024-04)
Insurance Industry | More than 1.6 years
- Developed employee referral reports based on business requirements and defined reporting periods.
- Executed end-to-end testing for SAP SuccessFactors RCM module.
- Configured and maintained additional permissions through Reassign Job Requisitions.
- Enhanced offer letter templates by updating letterhead and footer configurations.
- Created and configured custom fields and managed associated permission settings.
SAP SuccessFactors RCM Analyst at Deloitte South Asia LLP (2024-01 – Present)
Manufacturing Industry | Duration: 1.2+ Years (Currently Working)
- Managed SSL certificate updates and renewals to ensure secure system connectivity and uninterrupted integrations.
- Designed and generated recruitment reports based on business requirements, enabling effective tracking and analysis of hiring activities.
- Implemented changes to the SuccessFactors Route Map (SRF) configuration to align recruitment workflows with business processes.
- Led the end-to-end implementation of a new Offer Letter Template, including header and footer alignment, formatting enhancements, and integration testing.
- Executed a major compensation-related enhancement by introducing new salary components, configuring salary structure rules, and conducting comprehensive end-to-end testing to ensure accurate offer generation.
- Assigned IT Administrator roles through Manage Permission Roles (MPR), created user groups, and managed role-based access permissions in accordance with business requirements.
SAP SuccessFactors RCM Analyst at Deloitte South Asia LLP (2024-01 – Present)
Aviation Industry | Duration: 1.2+ Years (Currently Working)
- Led the integration of Microsoft Teams Interview Scheduling with SAP SuccessFactors Recruiting, including end-to-end testing, validation, and successful production migration.
- Configured new applicant status sets and managed role-based permissions to support recruitment process requirements.
- Developed and maintained recruitment reports based on business reporting requirements, ensuring accurate and actionable insights.
- Implemented updates to company letterheads and standardized the formatting and alignment of all offer letter templates.
- Provided additional administrative access by configuring and maintaining appropriate system permissions and roles.
- Enabled recruiter-driven candidate name updates by configuring button permissions and ensuring secure access control through role-based permissions.
- Configured and aligned Job Profile Builder (JPB) content with Job Descriptions (JDs), ensuring accurate synchronization and display on the external career site.
- Performed bulk candidate profile uploads and managed CV parsing processes for candidates sourced through recruitment agencies, ensuring data accuracy and successful candidate creation.
- Maintained and configured agency portal fields and settings to support efficient candidate submission and recruitment workflows.
SAP SuccessFactors RCM Project SPOC at Deloitte South Asia LLP (2023-06 – 2023-09)
Steel & Renewable Industry | Duration: Short-Term Assignment
- Acted as the primary SPOC for handling and resolving Priority 1 (P1) issues related to SAP SuccessFactors Recruiting Management (RCM), ensuring minimal business disruption and timely issue resolution.
- Configured and implemented the replacement of the existing Chief Human Resources Officer (CHRO) user across the system, ensuring seamless transition of roles, permissions, and workflows.
- Managed competencies and interview rating configurations to support standardized candidate evaluation and assessment processes.
