Pallavi Bahulekar

To be a part of organization where the management structure recognizes and rewards loyalty, honesty, hard work and ambition of an employee by providing growth opportunities and necessary infrastructure that could contribute to the success of the Company. Leadership skills, creativity, problem solving ability multi-tasking, ability to communicate.

Experience in healthcare services in IVF, maternity, pediatric, gynecological and orthopaedic and skin&hair units.

Facility Supervisor - HCG Manavata Cancer Hospital Unit 2

(2026-01)

Oversee the overall day-to-day facility operations to ensure a safe, clean, and efficient hospital environment.

• Plan and execute daily staff deployment to ensure adequate manpower across all assigned areas
• Conduct daily staff briefings, assign duties, and monitor performance to maintain operational efficiency
• Supervise the housekeeping department and ensure cleanliness, hygiene, and infection control practices are maintained as per hospital and NABH standards
• Perform regular floor rounds to monitor cleanliness, patient comfort, and departmental functioning
• Coordinate with Resident Medical Officers (RMOs), nursing staff, patient coordinators, and other clinical departments to ensure seamless patient care and smooth workflow
• Ensure patient rooms are thoroughly cleaned, sanitized, and prepared before admissions and immediately after discharges
• Counsel patients and their attendants regarding hospital services, address their concerns, and contribute to improving patient satisfaction
• Monitor and ensure proper Biomedical Waste (BMW) segregation and disposal in accordance with Biomedical Waste Management Rules and hospital protocols
• Maintain housekeeping checklists, daily reports, attendance records, and other departmental documentation
• Coordinate with maintenance teams for timely resolution of facility-related issues and ensure uninterrupted hospital operations
• Supervise support staff, provide on-the-job guidance, and ensure adherence to hospital policies and standard operating procedures (SOPs)

ADMIN CUM HOSPITAL IN-CHARGE - CHAITANYA NURSING HOME (SWASTI IVF & FERTILITY CENTRE)

(2024-05 - 2025-12)

Responsible for overseeing the day-to-day operations of the hospital to ensure efficiency, compliance, and high-quality patient care. The role involves managing administrative processes, coordinating departments, optimizing resources, and ensuring adherence to healthcare regulations and policies.

• Managing the complete hospital operations, patient services, facility management, and administrative support
• Develop and implement operational policies and procedures to improve efficiency and service quality
• Ensure smooth coordination between various departments such as OPD, IPD, pharmacy, diagnostics, housekeeping and support services
• Supervise and support administrative and non-medical staff
• Conduct regular training programs to enhance staff skills and productivity
• Address workforce challenges, including recruitment, scheduling, and performance evaluation
• Monitor hospital budgets, expenses, and financial performance
• Ensure adherence to healthcare regulations, accreditation standards, and hospital policies
• Oversee audits, inspections, and licensing requirements
• Ensure a positive patient experience by addressing concerns and optimizing service delivery
• Monitor patient feedback and implement improvements based on suggestions and complaints
• Manage hospital supplies, equipment, and infrastructure to ensure operational efficiency
• Coordinate with vendors and suppliers for procurement and maintenance needs
• Handle CME, CAMP, maintain physical and digital filing systems

SUPERVISOR CUM ADMIN - NEXTGEN ADVANCED IVF & LAPROCOPY CENTRE

(2023-11 - 2024-04)

• Handling Gynoflame software
• Monitoring all departments
• Team handling, handling all hospital maintenance

Manager - SANJIVAN HOSPITAL (Center For joint Replacement & Arthroscopy)

(2023-04 - 2023-11)

Managing the complete hospital operations, patient services, facility management, and administrative support.

• Handling HMS Software
• Develop and implement operational policies and procedures to improve efficiency and service quality
• Ensure smooth coordination between various departments such as OPD, IPD, pharmacy, diagnostics, housekeeping and support services
• Manage the hiring, training and performance of hospital staff
• Supervise daily administrative operations, monitoring all departments
• Maintain organized medical and employee records
• Train new employees and motivate employee
• Team handling, handling all hospital maintenance
• Handle all departments managing and overseeing
• Handle all purchasing activities related to hospital equipment
• Assist to doctor as required, coordinate with patients

Admin cum hospital in-charge & Coordinator, (handling 12 centres) - BLOOM IVF CENTRE NASHIK (Babies & us IVF center) Lilavati Hospital Bandra

(2019-06 - 2023-04)

Working in both administrative and medical capacities to ensure smooth workflow in the organization.

• Monitor and document care, assist patients to complete all necessary forms and documentation through appointments as scheduled
• Look after all monthly reports and form submission related to NMC PCPNDT WORK
• Set and monitor budgets, handle communication purchasing decisions
• Manage the overall IVF unit
• Display strong leadership skills, time management, analytical skills
• Handle all departments, prepare and maintain duty shift schedule for all employees
• Make excel sheets for all documents, handle OPD & IPD, maintain all records
• Use software for staff attendance and make salary
• Register making to maintain a housekeeping register on daily basis
• Be responsible for accounts and cashier related work
• Prepare daily reports, process journal entries in excel sheets
• Handle all petty cash and income related cash, deposit cash in bank as required
• Control overheads as per budget, send all invoice bills to head office
• Swap patient cards making and hospital treatment bill cash collection
• Maintain confidential files and records
• Multi-task, motivate employees
• Demonstrate decision making skills, problem solving ability, can do will do mentality
• Correspond with all team members and senior management

Receptionist - DOMBIVLI SHIKSHAN PRASARAK MANDAL (DSPM/YMSC) - Dombivli

(2017-07 - 2017-12)

• Handle EPABX Telephone System
• Counsel students' parents regarding sports & game programs
• Prospect, counsel, admission support, satisfy parents
• Provide general counselling and handle enquiries
• Collect fees and manage petty cash
• Keep account records
• Maintain proper attendance register daily
• Maintain confidential files and records
• Schedule and manage reception operations
• Handle incoming and outgoing calls
• Manage Reception and Front Office
• Handle couriers
• General maintenance of office
• Handle stock
• Monitor housekeeping and security related work
• Fill all documents
• Resolve problems and check office area on daily basis
• Coordinate staff
• Perform general administrative duties

Front office executive cum counselor - RICHFEEL HEALTH & BEAUTY PVT.LTD - Nashik

(2011-03 - 2015-12)

• Schedule and confirm patient appointments
• Fix appointments of patients with Doctors
• Patient follow-up
• Prepare petty cash
• Daily and monthly reports
• Make entry in Register
• Attend phone calls
• Overall front desk operations
• Manage all incoming and outgoing couriers
• New consultation - complete detailed case history, patient counselling, product counselling
• Answer telephone calls and deal with face-to-face enquiries
• Explain practice procedures to new patients
• Perform PBT and Back up of TST, Anagrow Treatment
• Make follow up calls
• Maintain confidential files and records
• Be responsible for accounts and cashier related work
• Prepare daily reports, process journal entries in excel sheets
• Handle all petty cash and income related cash
• Deposit cash in bank as required
• Control overheads as per budget
• Send all invoice bills to head office
• Handle patient card making and hospital treatment bill cash collection
• Multi-task, prioritize and be flexible with changing business requirements
• Assist with events planning
• Handle Sakal, Lokmat, Times of India exhibitions
• Be responsible for medicine follow up
• Demonstrate decision making skills and problem solving ability

Telephone Operator cum office assistant - ABHAY ISPAT (INDIA) PVT. LTD. - Ghatkopar

(2010-06 - 2010-12)

• Attend visitors
• Handle EPABX
• Overall front desk operations
• Manage all incoming and outgoing couriers
• Handle staff MIS report

Receptionist - RELIANCE INDUSTRIES LTD. - Lower Parel / Worli

(2008-03 - 2009-02)

• Attend visitors
• Make entries in registers
• Telephone operator handling EPABX
• Overall front desk operations
• Manage all front office operations

S.S.C - MUMBAI BOARD (2001)

H.S.C - MUMBAI BOARD (2003)

B.A - MUMBAI UNIVERSITY (2006)